Hotels.com Launches #GuestCensus Crowdsourcing Campaign Hotels.com Asks Consumers What Hotel Qualities and Services Are Most Important to Them in Celebration of National Travel and Tourism Week
DALLAS, May 6, 2013 /PRNewswire/ -- Hotels.com®, a leading online booking website, is launching a crowdsourcing campaign to identify the hotel preferences that are most important to U.S. travelers. In celebration of National Travel and Tourism Week (May 4-12), Hotels.com will host the #GuestCensus Twitter chat on May 7 to compile a list of qualities and services that guests want during their hotel stays.
With the help of other travel industry leaders, Hotels.com wil ask consumers to share their opinions with the #GuestCensus hashtag on the Hotels.com Twitter handle (@Hotelsdotcom). Hotels.com will then publish a series of votes on http://www.travelsmartblog.com/guestcensus over the following weeks to determine what is most important to travel consumers.
"We've taken learnings from our recent Amenities Survey and we are now elevating our research to further identify the top features and services hotel guests have come to expect," said Taylor L. Cole, APR, travel expert for Hotels.com. "We hope these findings will help us along with our valued hotel partners, provide guests with an excellent customer experience."
To participate in the #GuestCensus Twitter chat and for the chance to win promotional giveaways, visit the @Hotelsdotcom Twitter handle on Tuesday, May 7 from 3:00 to 4:00 PM ET. To vote on your desired guest preferences and view polling results of the #GuestCensus campaign, visit http://www.travelsmartblog.com/guestcensus beginning Friday, May 10.
Pat Burek – Finn Partners for Hotels.com
Phone: (212) 715-1542
Taylor L. Cole, APR
Hotels.com North America
Phone: (469) 335-8442
Hotels.com is a leading online accommodation booking brand. Through the Expedia Inc. global network of websites, Hotels.com, LP connects travelers with almost 200,000 properties around the world, ranging from international chains and all-inclusive resorts to local favorites and bed & breakfasts, together with all the information needed to book the perfect stay. Hotels.com, LP benefits from one of the largest hotel contracting teams in the industry, obtaining the best rates for its customers, and offers frequent sales, special deals and promotions. There are more than 7 million Guest Reviews on the websites from users who have actually stayed in the hotels to ensure customers can make an informed choice when booking. Through Hotels.com, LP's industry-leading loyalty program Welcome Rewards®, customers can earn a free night for every 10 nights stayed at more than 85,000 hotels. Under its Price Match Guarantee, if a customer can find the same deal for less on a prepaid hotel, Hotels.com, LP will refund the difference. Travelers can book online or by contacting one of the multilingual call centers. Special apps for mobile phones and tablets can also be downloaded at www.hotels.com/deals/mobile_app/ enabling customers to book on the go with access to 20,000 last minute deals. Hotels.com publishes an award-winning twice-yearly review of international hotel room price trends called the Hotels.com Hotel Price Index™, which is now produced in 31 individual country editions, with North American data available at www.hotel-price-index.com. Follow Hotels.com on Facebook at www.facebook.com/Hotels.comUS, on Twitter at www.twitter.com/hotelsdotcom and on YouTube at http://www.youtube.com/user/hotelsdotcom. Hotels.com, LP is part of Expedia, Inc., the largest online travel company in the world with an extensive portfolio that includes some of the world's best-known brands.
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