Impressive Lineup Will Discuss How to Educate and Engage Customers on Smart Grid Applications During Upcoming Chartwell Summit

ATLANTA, March 3 /PRNewswire/ -- With a focus on customer education, Chartwell announces its 2010 smart grid summit will feature an impressive array of utilities boasting early experience in smart grid deployments. Confirmed presenters at Chartwell's Smart Grid Customer Education Summit include Pepco, Oncor, San Diego Gas & Electric and Xcel Energy.  

Chartwell's Smart Grid Customer Education Summit, April 29-30 at the Hyatt Regency Chicago, will focus on how to best educate customers on the merits of smart metering, in-home energy displays, demand-side energy management and smart appliances.

"A big part of the smart grid vision charges utilities with providing customers timely and pertinent information on their electricity usage and giving them the tools necessary to better manage energy consumption, but if customers aren't engaged and active much of that effort will be wasted," said L. Dennis Smith, vice president of research and information deliver for conference organizer Chartwell Inc. "We're bringing utilities together to discuss these issues, learn from each other and ultimately take away the knowledge necessary to involve their customers in this important undertaking."

Utilities are investing billions in smart grid technology, and much of that investment will be on the customer side of the meter. It is vital that utilities understand what it takes to educate and engage customers as they move forward with these initiatives.

Those attending the Smart Grid Customer Education Summit will hear from industry innovators on initiatives such as Xcel Energy's SmartGridCity, Oncor's Smart Texas Campaign, and Pepco's participation in the PowerCentsDC program.

Attendees will also hear the following presentations:

• Providing a Customer Portal to Advanced Energy Information, Houston Electric/CenterPoint Energy
• Customer Energy Network Enables Google PowerMeter and More, SDG&E
• Daily Online Usage Alerts Offer Customer Education and Convenience, Wright-Hennepin Cooperative Electric Association

Chartwell's Summits offer unique, research-driven forums, providing numerous educational sessions, networking opportunities and true best practices.

To register, visit www.chartwellinc.com. For information on sponsorship opportunities, contact Kristy Dickens at (800) 432-5879, (404) 237-9099, ext. 25 or [email protected].

ABOUT CHARTWELL INC.

Chartwell is the leading utility industry information provider of best practices case studies, and quantitative customer-focused research. Chartwell also hosts conferences and other events for utility professionals.

SOURCE Chartwell