EAST RUTHERFORD, N.J., July 5 /PRNewswire/ -- Of the major U.S.
airports receiving the highest customer experience rankings, Hudson Group
has significant operations in nine of the top ten large airports listed in
a recent J.D. Power and Associates survey.
(Logo: http://www.newscom.com/cgi-bin/prnh/20060705/NYW034LOGO )
J.D. Powers based their study on 9,800 customer surveys conducted
during the first five months of 2006. Airport travelers were asked to score
airports in eight distinct categories, including retail services, food &
beverage offerings, check-in procedures, baggage claim, and the like.
"We were delighted to see that so many airports where we provide retail
services ranked at the very top of the J.D. Power lists," said Joseph
DiDomizio, executive vice president and chief operating officer, Hudson
Hudson's presence was particularly strong in the large airport
category, where the company has extensive newsstand and specialty retail
operations -- Las Vegas McCarran, JFK, Philadelphia, DFW, Chicago-O'Hare,
Houston Bush Intercontinental, Newark, Phoenix and Atlanta.
Hudson and its business partners also operate significant retail
programs in J.D. Power's top mid-sized airports: New York LaGuardia,
Chicago Midway, Baltimore-Washington, and Pittsburgh, as well as the top
three small airports: Houston Hobby, Dallas Love, and John Wayne/Orange
"It is very gratifying to know that our operations, which include a
host of national and local business partners, contribute in some way to the
overall positive experiences of the traveling public in these airports,"
added Mr. DiDomizio.
About Hudson Group: Hudson Group is a privately held corporation that
operates more than 500 newsstands, bookstores and premier specialty retail
shops in 66 airports and transportation terminals throughout North America.
The company's flagship concept, Hudson News, is North America's only
national newsstand brand. Under the familiar blue sign can be found the
most complete selection of magazines in the aviation industry, along with
newspapers and a wide variety of travelers' necessities, snacks and bottled
soft drinks. Hudson Group specialty retail shops include such proprietary
brands as Hudson Booksellers, Kids Works, Euro Cafe, $10/$15 Boutique, and
more. Other national brands partnering with Hudson Group include CNN,
Discovery Channel, Crabtree & Evelyn, Godiva Chocolatier, Roots, House of
Blues, Quiznos and Life is good. Visit our website at
SOURCE Hudson Group