Integrated Research Launches PROGNOSIS IP Telephony Assessor
Increases Quality of Service and Customer Satisfaction for VoIP Deployments
DENVER, June 30 /PRNewswire-FirstCall/ -- Integrated Research (ASX: IRI)
has launched PROGNOSIS IP Telephony Assessor, enabling organizations to make
informed decisions about Voice over IP (VoIP) investment before spending money
on network upgrades or expensive pilot deployments.
Using the proven technology developed for PROGNOSIS IP Telephony Manager,
PROGNOSIS IP Telephony Assessor is a software tool that simulates, records and
analyzes VoIP traffic in real-time and over time. It is used to measure the
pre- and post-implementation traffic on the network and report on how well the
network has handled the additional load.
PROGNOSIS IP Telephony Assessor allows organizations to thoroughly assess
their network's capability to run VoIP before they commit to deploying an
investment," said Kailem Anderson, Integrated Research's IP telephony product
manager. "It evaluates the existing network to see if it can handle voice
traffic, determines what the call quality would be like and identifies any
potential problem areas that need to be addressed before a VoIP solution is
implemented."
85% of Existing Networks Not Ready for VoIP
According to Jeffrey Snyder -- Chief Analyst of IP Telephony at Gartner
Group, 85 percent of existing networks are not ready for IP telephony.
Why Assess?
"The minimum expectation of a VoIP solution is PBX-equivalent call
quality. So for a VoIP deployment to be successful, the supporting
infrastructure must be able to provide the call quality users are already used
to. Users will not be satisfied with delays in dial tone, call dropouts or
garbled sound. These are specific voice issues that organizations to date
have not had to deal within their data networks. By ensuring up front that the
network has sufficient capability, a VoIP implementation will have a far
greater chance of acceptance and being deemed a success," Anderson explained.
Data networks have not been built to withstand common network problems
such as jitter, delays, packet loss and bandwidth fluctuations. However,
voice data is far more susceptible to these errors as voice streaming is
conducted in real-time. It is expensive to deploy separate networks for voice
and data, so assessing the suitability of the existing data network for
handling voice traffic is the first basic step for setting up almost any VoIP
solution.
"Too often, organizations embrace emerging technologies without adequately
assessing their IT infrastructure's readiness to support them. It is this
tendency that creates frustration and expense for companies investing in IP
telephony if they then find out that their network cannot effectively
accommodate voice traffic. IP telephony offers organizations many advantages
via converged voice and data applications -- but first you need to make sure
you have adequate infrastructure in place -- and if not, to identify what
needs to be changed," Anderson added.
Post Implementation Assessment
PROGNOSIS IP Telephony Assessor is fully integrated with PROGNOSIS IP
Telephony Manager, allowing users to monitor the health and availability of
the network as part of their ongoing systems management process.
Key Features
-- Assesses network readiness for VoIP: simulates actual VoIP traffic and
records the effect on the network in real time. Identifies specific
processes, segments and devices in need of modification to
successfully support VoIP.
-- Real-time problem solving: gathers network performance information in
real-time, so meaningful data can be extracted almost as soon as
testing begins.
-- Call quality prediction: collects network metrics in real-time and
over time to give an accurate view on the call quality that can be
expected from a VoIP deployment.
-- A fully integrated solution: fully integrated with PROGNOSIS IP
Telephony Manager.
-- Easy to use and install: provides one-click installation and uses the
same interface and tools as PROGNOSIS IP Telephony Manager.
Industry analysts and large IP Telephony vendors such as Cisco, Avaya and
Nortel highly recommend organizations conduct network ready assessment prior
to implementation. This highlights any problems before they occur and
maximizes the overall IP Telephony deployment success.
About Integrated Research Ltd
Since 1988 Integrated Research has been a leading developer of real-time
systems and application management solutions for high-availability distributed
computing environments based on the proven PROGNOSIS architecture. The world's
largest bank, telecommunication company, stock exchange, computer hardware
manufacture and ISP all rely on Integrated Research solutions -- as do
customers in over 47 countries. Integrated Research is a publicly listed
company with offices in the USA, Europe and Australia, and a distribution
network spanning more than 60 countries. Information about Integrated Research
and its products is available at http://www.ir.com .
SOURCE Integrated Research
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