"INTTRA played a significant role in 2016 as the rate of technology and digitization accelerated rapidly in the ocean industry. We believe that digitization is now indispensable," said INTTRA CEO John Fay. "In 2016, INTTRA introduced innovative regulatory compliance and data analytics products, and also strengthened its industry leading platform, expanded its network and improved customer experience."
In 2016, INTTRA introduced its cloud-based eVGM Service – the industry's most comprehensive, flexible and efficient SOLAS VGM compliance solution. INTTRA led the industry initiative to develop common standards and express a preference for a digital approach to VGM compliance. INTTRA estimates that today, the vast majority of VGMs are being submitted digitally.
INTTRA also broadened its portfolio of Decision Support Dashboards, which help customers optimize shipment performance by providing a comprehensive view of their shipment histories based on their own data. INTTRA's Dwell Time Dashboard measures turnaround time for various phases of the shipping lifecycle, while the Status Event Dashboard enhances planning and container management with full visibility into shipment notifications.
Introduced in the fourth quarter, INTTRA's new cloud-based user interface expanded functionality and improved ease-of-use on the INTTRA portal, saving customers time in processing orders, while the company's customer service satisfaction ratings reached all-time highs.
INTTRA CEO John Fay added, "The changes in ocean shipping over the past twelve months show that the digital divide is widening and the path to success in ocean shipping is combining the best of digitization with a strong physical network. This trend will continue and INTTRA is committed to helping our customers achieve this synergy with innovative solutions that leverage the technologies of today and tomorrow."
INTTRA is the largest neutral electronic transaction software platform and information provider at the center of the ocean shipping industry. INTTRA's innovative products, combined with the scale of our network, empower our customers to trade with multiple parties and leverage ocean industry information to improve their business. Connecting over 225,000 shipping professionals with more than 45 leading Carriers and 110 software alliance partners, INTTRA streamlines the ocean trade process. Over 700,000 container orders are initiated on the INTTRA platform each week.
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