SEATTLE, Nov. 18 /PRNewswire/ -- ISOutsource, a leading local provider of IT support services for small and medium businesses, today announced it is expanding its remote help desk support services and lowering prices on select products in an effort to provide more value to their customers during this economic downturn.

"We understand these are challenging times for Northwest businesses and we know it's critical that their IT systems perform at their best. Businesses can't afford costly downtime and are watching costs," said Richard Brunke, Chief Operating Officer. "By expanding our help desk services and lowering prices we're showing our commitment to helping businesses get the most from their IT systems and budgets."

Lower Prices. ISOutsource has reduced the cost of server monitoring. The new lower price includes regular, proactive 24x7 monitoring and alerts backed by a team of engineers. ISOutsource is committed to finding affordable solutions so businesses can maintain system stability. For more information, visit www.isoutsource.com.

Expanded Help Desk Team. ISOutsource continues to grow to meet market demands and has recently added to its help desk team. Today, ISOutsource has one of the largest and most experienced help desk teams in the Puget Sound area. By growing the help desk team, ISOutsource strengthens its ability to provide responsive, reliable and cost-effective IT support to customers.

New Instant Chat Feature. ISOutsource now offers convenient instant chat in addition to its many help desk support tools. By using instant chat, customers receive virtually instantaneous online technical support from a skilled, friendly and local support technician, saving customers time and increasing productivity.

About ISOutsource Remote Help Desk

ISOutsource provides help desk support to small and medium businesses in the Pacific Northwest. ISOutsource help desk services include support for desktops, laptops, handheld devices, networks and servers as well as a variety of security, backup and software solutions. Service is delivered via telephone, email or online chat by a highly-skilled, local team experienced in technologies from vendors such as Microsoft®, Cisco(TM), HP®, IBM®, Lenova®, McAfee®, Symantec(TM) and VMWare® among others.

About ISOutsource

ISOutsource has been providing small to medium businesses in the greater Puget Sound including Portland, OR with technology solutions and IT support services since 1992. Its knowledgeable team of local experts is dedicated to delivering affordable IT results and customized services that help clients succeed. Visit www.isoutsource.com.

SOURCE ISOutsource

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