itSMF USA(R) Announces Keynote Speakers for 2008 National Conference

Archie Manning, Ambassador of Goodwill and NFL Hall of Famer, Headlines

Impressive List of Initial Keynote Speakers

Jun 24, 2008, 01:00 ET from itSMF USA(R)

    PASADENA, Calif., June 24 /PRNewswire/ -- The IT Service Management
 Forum USA(R) (itSMF USA(R)), the nation's leading association focused on
 optimizing IT operations for companies and organizations in all industries,
 today announced three of its keynote speakers, including goodwill
 ambassador and National Football League Hall of Famer, Archie Manning, for
 the itSMF USA(R) National Conference, Fusion '08. Expected to attract more
 than 2,000 attendees, the eighth annual conference being held Sept. 7-13,
 2008 at the Moscone Center in San Francisco, is the largest, most
 comprehensive gathering of IT Service Management (ITSM) professionals. ITSM
 is a practice which enables any organization to deliver quality IT services
 that satisfy customer business requirements to achieve performance targets
 specified within service level agreements.
     The itSMF USA(R) Fusion conference is the only vendor neutral option
 for ITSM information put on by the fastest growing and most respected voice
 in the ITSM space. The theme for Fusion '08 is "Uniting the World of IT
 Service Management," and to help support that theme, inspirational speakers
 and industry thought leaders are among the five keynote speakers
 highlighting this year's event. Joining Manning on the current list of
 keynote speakers for the weeklong event are best-selling author, Patrick
 Lencioni, and organizational therapist and human behavior expert, Connie
 Podesta. Additional keynote speakers will be announced in coming weeks.
     Archie Manning, former New Orleans Saints quarterback and father of
 SuperBowl champions, Peyton and Eli Manning, is recognized as an ambassador
 of goodwill and a molder of people. He is dedicated to the humanitarian
 cause, serving on countless charities and civic boards, including the
 Salvation Army, United Way Speakers Bureau, and the Louisiana Special
 Olympics. During his motivational presentation, attendees will be inspired
 by his warm personality, his drive, and his sense of humor.
     A passionate supporter of teams, Patrick Lencioni is committed to
 helping companies improve their organizational effectiveness. He is the
 author of five best-selling books including The Five Dysfunctions of a Team
 and Silos, Politics and Turf Wars. Described as "fast defining the next
 generation of business thinkers" by The One-Minute Manager's Ken Blanchard,
 Pat will challenge his audience to break the barriers and build stronger,
 successful teams.
     Internationally-known for her high-energy, interactive, and
 entertaining presentations, Connie Podesta is an expert in the psychology
 of human behavior. Her experience with hundreds of corporations nationwide
 provides a unique perspective on key issues like personal accountability,
 team-building, communication, and productivity. By combining her talents as
 a comedienne and Licensed Professional Counselor, Connie will encourage
 attendees to reach new heights in their personal and professional
     "As always, we chose this year's keynote speakers with the intention of
 motivating and uniting our attendees from throughout the U.S. and
 internationally, while also heightening the energy level of the general
 sessions with thought-provoking and inspiring presentations," said itSMF
 USA(R) Event Chair, Robert Stroud. "These speakers will inspire and
 motivate our attendees in sharing their unique and exciting life
 experiences. We're looking forward to adding to this already impressive
 line up in the weeks ahead."
     Registration and detailed conference information is available at
     About itSMF USA(R) - Fusion '08
     The itSMF USA(R) Fusion '08 conference and exposition is the "must
 attend" event for learning about or improving the practice of ITSM.
 Bringing together the best minds in the service management industry, the
 8th annual event is expected to attract more than 2,000 attendees to San
 Francisco, hosting many more for pre and post conference training and
 workshops. During the conference, more than 100 speakers will present 80
 sessions delivering key insights in ITSM best practices, innovative new
 strategies, and real world results. itSMF USA(R) Fusion '08 attendees are
 innovators in the field of IT service management and are constantly looking
 to increase the quality, efficiency, and effectiveness of their IT services
 while simultaneously reducing costs and risks. More information is
 available at
     About the itSMF USA(R)
     Founded in 1997, the Information Technology Service Management Forum
 (itSMF) USA(R) ( is a rapidly growing non-profit
 membership organization dedicated to the advancement of ITSM best-practices
 and standards in the provision and management of IT Services through
 knowledge sharing, educational and networking opportunities. Current
 membership is over 8,900 individuals, with affiliated Local Interest Groups
 serving 43 cities and regions nationwide. The itSMF USA(R) is affiliated
 with the itSMF International, which was formed in 1991.
     itSMF USA(R) is a trademark of the Information Technology Service
 Management Forum USA. All other trademarks referenced herein are the
 property of their respective owners.