2014

John Hancock Annuities Makes eDelivery Options Widely Available to Customers - Account statements and confirmations now available electronically

- New environmentally friendly delivery options provide instant, secure communication via email

- Sweepstakes campaign for customers who enroll;* prizes awarded

BOSTON, Aug. 9 /PRNewswire-FirstCall/ -- John Hancock Annuities has made eDelivery options for quarterly statements and confirmations available for all annuity contract owners who register on its award-winning web site, www.jhannuities.com.  Owners who wish to receive their statements and other account materials may now choose secure electronic delivery instead of paper mail.  Sign-up is easy and direct, by logging on to www.jhannuities.com, and following prompts. John Hancock Annuities is instructing both financial advisors and their customers about John Hancock's eDelivery via emails, mailers, posters, newsletters, phone messaging and online Q&As.  

"We are very excited to expand our range of online services to include quarterly statements and transaction confirms – making it even easier to access and save key information, and of course, reduce use of paper and printing, that reduces strain on the environment," said Tom Mullen, Vice President, Marketing, John Hancock Annuities. "John Hancock has been at the forefront of efforts to offer useful, web-based tools to help clients and advisors understand their annuities and manage them efficiently. This is a great step forward."

In order to increase awareness and participation in the new online services, John Hancock Annuities announced a sweepstakes campaign which will run from August 9, 2010, through February 15, 2011. Any client who signs up for any eDelivery options will be automatically entered into the sweepstakes. Winners will be determined by random drawing in March 2011. The Grand Prize is winner's choice of a vacation getaway for two to a luxurious eco-friendly resort; either the Ladera Resort on the Caribbean island of St. Lucia, or the Fairmont Sonoma Mission Inn & Spa in California.  Ten first prizes of Apple iPads will also be awarded. Fifty second-prize winners will be awarded an eco-friendly prize pack.*

John Hancock Annuities' web site recently received the highest rating from Corporate Insight's Annuity Monitor for its approach to the account information displays offered to clients on its web site, leading the top five annuity firms in providing easy access to account performance. The web site also was honored with multiple wins in the 2009 Annuity Monitor Awards. John Hancock Annuities was awarded more gold medals in 2009 than any other company and was the only firm to earn three consecutive gold Monitor Awards in two categories:  Public Home Page Navigation and Client Account Information.

About John Hancock Financial and Manulife Financial Corporation

John Hancock Financial is a unit of Manulife Financial Corporation, a leading Canadian-based financial services group serving millions of customers in 22 countries and territories worldwide. Operating as Manulife Financial in Canada and in most of Asia, and primarily as John Hancock in the United States, Manulife Financial Corporation offers clients a diverse range of financial protection products and wealth management services through its extensive network of employees, agents, and distribution partners. For more than 120 years, clients have looked to Manulife for strong, reliable, trustworthy, and forward-thinking solutions for their most significant financial decisions. Funds under management by Manulife Financial and its subsidiaries were Cdn$446 billion (US$440 billion) as at March 31, 2010.

Manulife Financial Corporation trades as 'MFC' on the TSX, NYSE, and PSE, and under '945' on the SEHK. Manulife Financial may be found on the Internet at www.manulife.com.

The John Hancock unit, through its insurance companies, comprises one of the largest life insurers in the United States. John Hancock offers a broad range of financial products and services, including life insurance, fixed and variable annuities, fixed products, mutual funds, 401(k) plans, long-term care insurance, college savings, and other forms of business insurance. Additional information about John Hancock may be found at www.johnhancock.com.

*NO PURCHASE NECESSARY. Ends 2/15/11. Open to legal residents of the 50 U.S. and DC who are 18 years of age or older at time of entry. Subject to full official rules available at www.jhannuities.com or www.jhannuitiesnewyork.com.  Void in PR and wherever else restricted or prohibited by law.

SOURCE John Hancock Annuities



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