His extensive experience in management, technology infrastructure, system design and data analytics has directly impacted the development of software and systems essential to RMS' core solution offerings. Under his leadership, RMS has dramatically scaled its technology infrastructure and team, leading to an exceptional ability to deliver insights using data.
Oakes, who first joined the Company as a programmer in 2002, takes over a wide range of responsibilities. In his new role as CEO, he leads all company divisions and is responsible for development and execution of RMS' strategy. Oakes has a bachelor's degree from the University of Tampa, and earned a Master of Business Administration degree at the University of Florida.
"I was extremely fortunate to have had the opportunity to learn from Tom Kelly over the years," Oakes said. "Going forward, I'm optimistic and excited about continuing to grow RMS in the restaurant industry, as we expand in carefully targeted areas and develop the next generation of restaurant analytics leaders and experts."
The growth and success of RMS has been led by Tom Kelly, a founding partner of RMS, one of the hospitality industry's top thought leaders for more than 40 years. He is considered one of the world's foremost authorities on menu pricing due to his extensive knowledge in operations, revenue management, marketing, quality assurance and development.
Prior to founding RMS in 1994, Kelly held a variety of senior operational positions in the hotel and restaurant industry and spent more than 30 years teaching hospitality management at Cornell University and the University of Minnesota-Crookston. He has also taught at the university level in France, Brazil and Singapore.
As Chairman Emeritus and Advisor for RMS, Kelly will continue to provide thought leadership and advice as the Company grows within the restaurant industry.
"It is very gratifying to see how RMS has thrived in our 23-year history, a credit to the entire team," Kelly said. "With John Oakes and a veteran, highly skilled management team in place, the Company is well positioned for the future. The key to success for us is to consistently deliver a high level of customer service, and that is something that we have ingrained in our Company."
About Revenue Management Solutions (RMS):
Revenue Management Solutions, based in Tampa, Florida USA, is a pioneer in the area of bringing a data-based approach to pricing for restaurants and retailers, providing solutions for a number of leading global brands, including many of the largest companies in the industry. Since 1994, the company has been successfully providing solutions to clients to increase profit and enhance brand value. RMS assists 40 major brands in 39 countries, with its patented processes of revenue management used in over 75,000 locations globally.
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SOURCE Revenue Management Solutions (RMS)