KONE Recognized for Excellence in Execution and Customer Satisfaction
LISLE, Ill., Oct. 30, 2012 /PRNewswire/ -- KONE Inc. is proud to announce it has been named a leader in supplier execution and customer satisfaction by Johnson Controls. As part of Johnson Controls' Supplier Excellence Recognition Awards, a select group of 16 suppliers were honored for demonstrating exemplary performance and leadership throughout the past year. KONE was awarded the Leadership Award in Customer Satisfaction and the award for Excellence in Execution by Johnson Controls' Building Efficiency group.
KONE accepted the two awards at the Johnson Control's Supplier Excellence Recognition Event held on October 24th, part of its annual Supplier Day Conference. The event was held at the Women's Club of Wisconsin in Milwaukee and led by senior leadership in Johnson Controls' Building Efficiency group.
The award for Excellence in Execution is based on a variety of metrics and demonstrates a supplier's consistent performance in areas such quality, service, supply chain management and sustainability. KONE was the recipient of the Platinum award, the highest of the four levels.
The Leadership Awards are presented in seven categories including innovation, quality, global growth, sustainability, shareholder value, continuous improvement and customer service. KONE was awarded with the Leadership Award in Customer Satisfaction, based upon it's consistent and proven accomplishments and leadership in that category.
"We are honored that our team has been recognized for delivering outstanding maintenance and customer service to Johnson Controls and their clients," said Larry Wash, EVP and Area Director of KONE Americas. "We understand that our customers are the cornerstone for everything that we do and we are committed to providing services and solutions that exceed our customers' expectations."
For further information, please contact:
Kellie Lindquist, Marketing Manager, KONE Inc., tel. +1 630 955 4202
KONE is one of the global leaders in the elevator and escalator industry. The company has been committed to understanding the needs of its customers for the past century, providing industry-leading elevators, escalators and automatic building doors as well as innovative solutions for modernization and maintenance. The company's objective is to offer the best People Flow™ experience by developing and delivering solutions that enable people to move smoothly, safely, comfortably and without waiting in buildings in an increasingly urbanizing environment. In 2011, KONE had annual net sales of EUR 5.2 billion and on average 35,000 employees. KONE class B shares are listed on the NASDAQ OMX Helsinki Ltd in Finland.
SOURCE KONE Inc.