KPIT-Sparta Modernizes Customer Billing System for the Middle Tennessee Electric Membership Corporation (MTEMC)

AUSTIN, Texas, June 19, 2013 /PRNewswire/ --

The Middle Tennessee Electric Membership Corporation (MTEMC), in partnership with KPIT-Sparta today announced the successful completion of its 'Cornerstone project' to modernize the Customer Billing system in preparation for the roll out of MTEMC's Automated Meter Infrastructure solution. The MTEMC SAP system was successfully upgraded from CIC0 to CRM 7 with EHP 2, representing the first completed upgrade to CRM 7 EHP 2 in the country.

This upgrade was carried out with no loss of functionality and provides the ability to optimize several processes and add new functionalities. This project was a collaborative effort between MTEMC and KPIT-Sparta, a major reason for its success. Other factors that contributed to the success include extensive testing carried out by the teams, systematic end-user training and the utilization of KPIT-Sparta's best practice methodologies.

Chris Jones, president of MTEMC, said, "Our SAP Enhancement Pack 6 upgrade was a vital step toward readying our organization for Advanced Metering Infrastructure (AMI). With indispensable help from KPIT-Sparta, we have EHP6 installed and stabilized, and now we are ready to embark on our AMI journey."

Aasim Hasan, Executive Vice President and leader of the Energy & Utilities business for KPIT-Sparta, said "MTEMC's upgrade project was a success for many reasons but none greater than the IT and business alignment to a common goal. This project enables MTEMC to further their AMI program and streamline customer service operations leveraging the latest and best-in-class solutions offered by SAP for Utilities."

About MTEMC

Middle Tennessee Electric Membership Corporation distributes electricity to about 190,000 residential and business members in a four-county area directly south of metropolitan Nashville. Formed by farmers and homeowners in 1936, MTEMC has grown to become the state's largest electric cooperative and the sixth largest in the United States.

About KPIT-Sparta

KPIT-Sparta a fast-growing SAP services partner offers an expansive portfolio of pre-packaged, industry-specific SAP software solutions and IT services. An SAP Gold Level Services & SuccessFactors Consulting Partner it delivers consulting & system integration services that enable pervasive business transformation for growth-oriented organizations across Manufacturing, Automotive and energy & utilities industries. For more information, visit http://www.kpit.com.

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SOURCE KPIT-Sparta