Automall Network's study also found that most policyholders are quite frustrated by the claims process and have several complaints, the most common being that they owe more than the insurance company is willing to pay them. Unfortunately, most have nowhere to turn for answers or assistance.
As a result of the study, a free consumer support helpline and website (www.TheyWroteOffMyCar.com) have been established to help total loss policyholders get the answers and assistance they need. Further, the helpline will provide a free review of the insurance company's valuation and can provide underpaid policyholders an independent professional opinion report and free coaching on how to get more money for their vehicle.
"They helped us get back an additional
At the website, consumers can obtain a free "Total Loss Survival Guide" which explains how to calculate the value of their vehicle and ensure they are getting a fair and reasonable offer from their insurance company. In addition, an informative community Blog has been established that is also available from the site.
A complete copy of the Automobile Total Loss Settlement Study is available at www.TheyWroteOffMyCar.com.
Automall Network is a vehicle buying service that helps consumers buy vehicles. They do for car buyers what real estate agents do for home buyers. TheyWroteOfMyCar.com is a free consumer helpline for people whose vehicles have been written off by their insurance company.
SOURCE Automall Network Inc.