LodgeNet Healthcare, Siemens Partner To Deliver Bedside Environmental Controls For Maple Grove Hospital Unique Integration Enhances Patient Experience and Commitment to Safety

SIOUX FALLS, S.D., March 5, 2013 /PRNewswire/ -- LodgeNet Healthcare, the leading provider of integrated patient communication solutions, announced that its environmental control project with Siemens Industry, Inc.'s Building Technologies Division has gone live at Maple Grove Hospital in Maple Grove, Minnesota.  In addition to having access to education and engagement content, relaxation videos and hospital information, patients are now able to manage their own comfort by controlling the temperature of their room using the pillow speaker and the television as an interface and display.

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"We are pleased to have worked with Siemens on the project at Maple Grove, and we continue to partner with our customers to identify ways of utilizing our system to improve the patient experience," said Gary Kolbeck, President of LodgeNet Healthcare.  "Forward thinking facilities like Maple Grove are always looking for ways to improve the patient experience and give patients more control of their environment during their stay.  This project does both, and the interface allows for blind and light controls in conjunction with Siemens' Building Automation System."

Hospitals today are at the crossroads of managing strategies to address patient engagement, in response to incentives for improved provider-patient communication and more efficient care delivery. To assist in that effort, many facilities have turned to LodgeNet Healthcare to provide technology that can cost-effectively deliver a solution to improve patient impacted outcomes and assist with care delivery efficiency.  Saving nurses time so they can focus on increased patient interaction is an important aspect to improving desired outcomes.  As hospitals focus more attention on patient impacted outcomes and patient/family engagement, it is imperative to partner with health IT integrators like LodgeNet Healthcare who can leverage technology to create the best mix of nursing interaction and automation to reduce costs and improve outcomes.

Maple Grove Hospital, which saw an increase in its patient satisfaction scores in the fourth quarter of 2012, has made the patient experience a top priority.  "We are always looking for ways to help improve the comfort and experience of our patients.  A comfortable and less stressed patient is more likely to heal quickly," said Craig Wolgemuth, Senior Project Manager with Maple Grove Hospital.  "LodgeNet Healthcare was able to complete the integration with our Siemens system, and helped provide remote testing that reduced our costs.  As suspected, the ability to control the room temperature has been well received by our patients, with over 330 patient initiated adjustments made in the first few weeks.  We look forward to partnering with LodgeNet Healthcare on future integrations to better execute on our patient/family engagement strategies."       

Patients and families at Maple Grove have access to expanded entertainment options, a customized education platform and the ability to communicate with staff about aspects of their care.
The integration with Siemens' Automation further allows patients to have control over their environment.  Mr. Wolgemuth went on to explain, "Patients today need to be more involved in their care and need to play an active role as part of the care team.  Options like education when it's convenient for them and having control over their environment make them feel empowered and save staff from having to respond to a request like raising or lowering the temperature." 

"Having direct patient control of the room temperature through the interface with LodgeNet increases the value of our Siemens' Building Automation System," stated Ken McQuillen, Healthcare Marketing Manager at Siemens Industry, Inc.  "We have built the technical ties to our system to allow these types of interfaces, and LodgeNet Healthcare embraced the solution from the patients' perspective in an easy-to-use and intuitive fashion which has been working well.  We are excited to work with LodgeNet on future projects.  By working together, we increase the value of our combined solutions for a better patient experience."

"As an integration company, LodgeNet Healthcare is positioned well to support facilities in their Meaningful Use and patient engagement strategies.  Improving the knowledge base and motivation of patients and families to self-manage their care across the care continuum and understand the importance of adherence to medication and nutritional regimens plays an important role in reducing costly readmissions and unnecessary use of healthcare services," Mr. Kolbeck said.  "If the patient and family can become empowered participants in the care process, we can accomplish improved outcomes at a reduced cost.  LodgeNet Healthcare partners with hospitals to bring that together with options to interact with patients through in-room televisions, mobile devices, tablets or other consumer devices – making it easy to get involved."

LodgeNet will be exhibiting March 3-7 in New Orleans at the HIMSS conference, discussing this integration and others within their integrated patient communication platform.    

About Siemens' Building Technologies Division
Siemens' Building Technologies Division, which is part of Siemens AG (Munich, Germany), is the world market leader for energy-efficient, environment-friendly, safe and secure buildings and infrastructures. The Division offers technologies, solutions, and services for building automation, heating, ventilation and air conditioning (HVAC) and energy management as well as for safety and security.  For more information, visit www.usa.siemens.com/buildingtechnologies.

About LodgeNet Healthcare
LodgeNet Healthcare, an independent, wholly owned subsidiary of LodgeNet Interactive Corporation, is the leading provider of patient engagement solutions designed to motivate patients and encourage them to play an active role in their care process. The company's interactive technology provides a cost-effective foundation that helps hospitals comply with health reform mandates for patient-centered, collaborative care. LodgeNet Healthcare offers eSUITE, a robust communication tool that interacts with patients throughout the entire continuum of care using evidence-based principles proven to improve clinical outcomes. For more information, visit www.LodgeNetHealthcare.com.

SOURCE LodgeNet Healthcare



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