Managing Information Overload: 10 Tips for Survival in an Information Age

Mar 14, 2007, 01:00 ET from Basex Inc.

    NEW YORK, March 14 /PRNewswire/ -- Information is the new currency of
 our society yet workers are drowning in information. A typical worker gets
 200 e-mails, dozens of instant messages, multiple phone calls (office phone
 and mobile phone), and several text messages, not to mention the vast
 amount of content that he/she has to contend with.
     Information overload has become a significant problem for companies of
 all sizes, with some large organizations losing billions of dollars each
 year in lower productivity and hampered innovation.
     It's not just a case of too much e-mail, too many interruptions, too
 many projects, and too much content. It's all these things clashing --
 sometimes like an orchestra without a conductor.
     Basex (, a research firm specializing in knowledge
 worker management and productivity, has developed strategies for coping
 with information overload, including ten tips designed to ease the burden.
 These tips are included in a new report, Information Overload: We Have Met
 the Enemy and He Is Us. The report is available at no charge at
     "It's not unlike the game of Tetris, where the goal is to keep the
 blocks from piling up," according to Jonathan B. Spira, Basex' chief
 analyst and a co-author of the report. "You barely align one and another is
 ready to take its place."
     1)  I will not e-mail someone and then two seconds later follow up with an
         IM or phone call.
     2)  I will refrain from combining multiple themes and requests in a single
     3)  I will make sure that the subject of my e-mail clearly reflects both
         the topic and urgency of the missive.
     4)  I will read my own e-mails before sending them to make sure they are
         comprehensible to others.
     5)  I will not overburden colleagues with unnecessary e-mail, especially
         one word replies such as "Thanks!" or "Great!" and will use "reply to
         all" only when absolutely necessary.
     6)  I will not get impatient when there's no immediate response to my
     7)  I will keep my presence awareness state up-to-date and visible to
         others so they know whether I'm busy or away.
     8)  I will recognize that the intended recipient of my communications is
         not a mind-reader and will supply details in my messages accordingly.
     9)  I will recognize that typed words can be misleading in terms of both
         tone and intent.
     10) I will do whatever I can do to facilitate the transfer and sharing of
     *10 tips may be used with following attribution required: Courtesy Basex
      Inc. 2007
     About Basex
     Basex is a knowledge economy research firm that serves IT vendors and
 buyers with an expertise in knowledge worker management and productivity. A
 trusted advisor to some of the world's best-known companies, Basex provides
 holistic research and analysis across 22 market categories on leveraging
 Collaborative Business Environments, the workplace which supports new,
 organic ways that companies conduct business online. With more than 24
 years of trusted analysis and a range of time-tested offerings, Basex works
 to accomplish two simple, yet elusive goals: leverage knowledge assets and
 make the right IT decisions.
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     Lewis Goldberg            Danielle DeVoren
     Managing Partner          Senior Account Executive
     KCSA Worldwide            KCSA Worldwide
     212-896-1216              212-896-1225

SOURCE Basex Inc.