NEW YORK, March 14 /PRNewswire/ -- Information is the new currency of
our society yet workers are drowning in information. A typical worker gets
200 e-mails, dozens of instant messages, multiple phone calls (office phone
and mobile phone), and several text messages, not to mention the vast
amount of content that he/she has to contend with.
Information overload has become a significant problem for companies of
all sizes, with some large organizations losing billions of dollars each
year in lower productivity and hampered innovation.
It's not just a case of too much e-mail, too many interruptions, too
many projects, and too much content. It's all these things clashing --
sometimes like an orchestra without a conductor.
Basex (http://www.basex.com), a research firm specializing in knowledge
worker management and productivity, has developed strategies for coping
with information overload, including ten tips designed to ease the burden.
These tips are included in a new report, Information Overload: We Have Met
the Enemy and He Is Us. The report is available at no charge at
"It's not unlike the game of Tetris, where the goal is to keep the
blocks from piling up," according to Jonathan B. Spira, Basex' chief
analyst and a co-author of the report. "You barely align one and another is
ready to take its place."
10 STEPS TO HELP MANAGE INFORMATION OVERLOAD*
1) I will not e-mail someone and then two seconds later follow up with an
IM or phone call.
2) I will refrain from combining multiple themes and requests in a single
3) I will make sure that the subject of my e-mail clearly reflects both
the topic and urgency of the missive.
4) I will read my own e-mails before sending them to make sure they are
comprehensible to others.
5) I will not overburden colleagues with unnecessary e-mail, especially
one word replies such as "Thanks!" or "Great!" and will use "reply to
all" only when absolutely necessary.
INSTANT MESSAGING AND PRESENCE AWARENESS
6) I will not get impatient when there's no immediate response to my
7) I will keep my presence awareness state up-to-date and visible to
others so they know whether I'm busy or away.
ALL FORMS OF COMMUNICATION
8) I will recognize that the intended recipient of my communications is
not a mind-reader and will supply details in my messages accordingly.
9) I will recognize that typed words can be misleading in terms of both
tone and intent.
10) I will do whatever I can do to facilitate the transfer and sharing of
*10 tips may be used with following attribution required: Courtesy Basex
Basex is a knowledge economy research firm that serves IT vendors and
buyers with an expertise in knowledge worker management and productivity. A
trusted advisor to some of the world's best-known companies, Basex provides
holistic research and analysis across 22 market categories on leveraging
Collaborative Business Environments, the workplace which supports new,
organic ways that companies conduct business online. With more than 24
years of trusted analysis and a range of time-tested offerings, Basex works
to accomplish two simple, yet elusive goals: leverage knowledge assets and
make the right IT decisions.
All trade names are the property of their respective owners.
Lewis Goldberg Danielle DeVoren
Managing Partner Senior Account Executive
KCSA Worldwide KCSA Worldwide
SOURCE Basex Inc.