Med Tech Services Office Receives Patient Satisfaction Award
CLEARWATER, Fla., Oct. 7, 2013 /PRNewswire/ -- Med Tech Services of South Florida, Inc., which changed its name to Senior Home Care in January, today announced that its office in Sunrise, Fla. is a recipient of the Top 25 Patient Satisfaction Award of Distinction presented by Fazzi Associates. The office provides home health care to patients in the greater Broward County area.
The agency placed in the top 25 percent of Fazzi Associates' Patient Satisfaction National Database, which ranked overall patient satisfaction results from the 2012 Home Health Care Consumer Assessment of Health Care Providers and Systems Survey (HHCAHPS®). The award is presented annually and winners are published on www.fazzi.com/patient-satisfaction-award-of-distinction.html.
"We appreciate our patients taking the time to provide their feedback, recognizing Med Tech Services for meeting and exceeding their expectations," said Lynn Wilson, the company's Regional Vice President of Sales & Operations in Florida. Seeing our patients recover and rank us with high marks for our quality care and compassion is what it is all about. That's why we do what we do." Patricia Hanks, RN, Director of Accreditation and Regulatory, added, "We are so pleased with our staff! We knew they provided exceptional patient care and now that exceptional care is reflected in one of the top national databases."
The HHCAHPS survey is provided to all home health care patients covered by Medicare. Patients are asked how well the agency communicated and discussed medicines, pain and home safety; if care was provided in a professional way; how they would rate the agency overall; and how strongly they would recommend the agency to others. Publicly reported results are available through www.medicare.gov/homehealthcompare.
About Med Tech Services of South Florida/Senior Home Care
Part of Southeast Florida's health care community for over 20 years, Med Tech Services was acquired in 2003 by Senior Home Care, Inc., headquartered in Clearwater, Fla. It re-branded, taking the Senior Home Care name in 2013. With a combined total of 47 branch locations (Senior Home Care in Florida and Synergy Home Care in Louisiana) and 1,800 employees, the Senior Home Care organization is one of the largest home health care providers in the Southeast. Eleven Synergy Home Care offices are also recipients of Fazzi's Top 25 Patient Satisfaction Awards. All of Senior Home Care's clinicians combined treat more than 50,000 seniors each year in their homes and assisted/independent living facilities. For more, visit www.seniorhomecare.net.
SOURCE Senior Home Care