MPi Achieves Milestone of 500 Auto Dealers Using World Class Inspection Program(TM) to Drive Profitability

Feb 04, 2008, 00:00 ET from MPi

    LAS VEGAS, Feb. 4 /PRNewswire/ -- MPi, a leading provider of
 profitability tools for auto dealer service departments, today announced a
 milestone for its World Class Inspection(TM) (WCI) Program. In 2007 the
 number of auto dealers using its customized electronic dealership
 generating solution EDGE(TM) (formerly known as ARGIS (TM)) grew to 500.
 EDGE has proven to increase the additional parts and labor dollars sold per
 vehicle inspection by as much $100. This translates into tens of thousands
 of dollars of incremental sales a month for the average dealership.
     According to MPi Chairman and CEO Les Silver, dealers using the WCI
 Program are seeing customers buying more needed repair work. In addition, a
 higher volume of customers are returning for declined repairs because they
 are providing a much more customer friendly environment for recommending
 additional needed repairs. "It was a very good year in very difficult
 market conditions. While many dealers are afraid to invest in their
 business we are growing." Silver predicts that MPi will continue to
 outperform expectations in term of new customers as it fills a real need
 for dealers in today's market conditions. "Dealers need what we have to
 offer if many of them are going to grow or survive," Silver said.
     MPi dealers using the WCI Process ended the year strong with over $37M
 in service sales in the 4th quarter of 2007. "That's a big number," stated
 Terry Rich, General Manager for Sam Pack's 5 Star Ford. "I know our service
 business has increased considerably. In the 7 months we have been on the
 program our parts and labor sales have been up almost $74,000 each month.
 Needless to say we are very pleased," Rich added.
     "We offer dealers the ability to maximize their service profits and are
 very proud of what we have accomplished with our customers. I expect those
 sales numbers to continue to grow as more dealers sign up for our World
 Class Inspection process in 2008," stated David Boyle, President and COO of
     Vehicle inspection programs can produce substantial revenue for auto
 dealership service departments; however, most fail because they are not a
 consistent and quality process and can't easily be measured. The World
 Class Inspection Program, launched in January of '07, offers real live
 process measurement for service departments. It provides them the tools and
 processes needed to measure, manage and coach desired results. The MPi WCI
 program includes implementation/training, hardware, a measurement system,
 software tools and field support.
     Dealerships use MPi's EDGE(TM) to conduct the inspections. The EDGE
 system is propriety inspection software solution that delivers a World
 Class Inspection Process for the service advisor and technician; along with
 a professional one-of-a-kind customer inspection report take away that
 details what was performed, the results of the inspection and price
 estimate in an easy to read document called the Know Your Vehicle
     EDGE integrates with most dealership management systems (DMS) to easily
 pull the vehicle RO information into EDGE in order to quickly and precisely
 conduct vehicle inspections based on the OEM recommendations and dealership
 offerings. The system operates in the service department from an installed
 network server that transmits the EDGE information to the service advisors
 and technicians on their local computers. The EDGE replaces an archaic,
 somewhat unprofessional paper process with a sophisticated electronic
     "Service reminders were the thing of the 90's but with vehicles sales
 off and brand loyalty disintegrating, more customers is not the answer for
 improving service and parts profits. Selling all the legitimately needed
 work to your existing customers is the key and MPi has found that dealers
 who use their World Class Inspection(TM) product are realizing an addition
 $100 a repair order in customer pays sales. This is the difference between
 staying in business or not for many dealers," says Boyle.
     EDGE will be demonstrated at the 2008 NADA Conference and Exposition in
 San Francisco, CA, February 9-12. Visit booth #8313S for more information.
     About MPi:
     Headquartered in Las Vegas, NV, MPi is an industry leader delivering
 processes, metrics and software solutions which enable automotive
 dealerships to achieve World Class(TM) results in their service and repair
 departments. The company's World Class Inspection(TM) Program is making a
 difference in dealerships across the country; providing significant
 increases in profits, efficiencies and customer loyalty. For more
 information call Susan Lovett at (800) 997-1674 x2010, by email at or visit