LONDON, March 14 /PRNewswire/ -- Trendium, the fast growing supplier of
next generation service support system for network and data resources-based
service providers, signs its first European customer. NavLink, a privately
owned company that designs, hosts and manages Internet and Wireless based
services, selected Trendium's ServicePATH software to manage its value-added
services and guarantee their performance.
NavLink offers hosted managed services via Internet Data Centres in
Southern Europe, Central Europe, the Middle-East and Africa. Its customers
include Content Providers, Application Service Providers (ASPs). Navlink
Internet Data Centres provide seamless, global access and a one-stop shop for
advanced communication and technology solutions. Its exclusive "my eSourcing"
program delivers a complete range of services for web hosting, Intranet VPN as
well as a full set of Internet, security and management consulting services.
Concert, the AT&T/BT global venture recently took a minority stake in Navlink.
"The service provider market is becoming a commodity market, the
competition is fierce with several different providers now located in the same
areas and offering similar services" says Laurent Delifer, Co-President and
COO of NavLink. "We chose Trendium to differentiate ourselves by offering
faster time to market and facilitating the launch of new enhanced services
with higher quality of service. We want a solution that allows us to
regularly introduce and guarantee new services to our current and future
customers, as their needs and technologies evolve".
Navlink's portfolio of services was, until recently, called "e-sourcing
services" continues Laurent Delifer "with Trendium ServicePATH we have been
able to rename it as "my e-sourcing services" as we are able to truly
customise the services, including pricing, contract levels and quality of
"NavLink's service delivery chain consists of a multitude of components
including network infrastructure, core and access bandwidth and Internet data
centre resources, applications and services" says Claude Hary, General Manager
and VP, Trendium EMEA. "ServicePATH will manage and assure the quality of
service across all layers of this delivery chain, and thus enable NavLink to
differentiate its service offering. I am delighted to associate Trendium with
the success of NavLink's core business."
Service providers have recently evolved from being network-centric and
focused on the size of their information pipeline, to a more customer-centric
business model for selling broadband / IP and data services. This new
business model requires agility in its service infrastructure including
quality assurance management.
The future is calling for service level agreements to oversee operations
from applications all the way down to the transmission level.
Trendium ServicePATH has emerged to meet this urgent market need, going
beyond traditional service and network performance management.
Trendium ServicePATH is a next generation Services Support System that
addresses the business challenges facing the service providers as they deploy
services over broadband networks (ATM, FR, IP, DSL) and data center resources.
Service PATH/SQM enables service providers to create, monitor and verify
service levels. It provides end-to-end QoS monitoring and analysis and
proactively optimises the QoS through traffic management techniques in
conjunction with provisioning systems and other Operations Support Systems.
Trendium's ServicePATH was designed from the beginning to be carrier-class
with scalable and extensible architecture.
Trendium is a fast-growing software company with a revolutionary new
service support system for service providers. Its software empowers network
and content service providers to build more profitable value-added service
business, enabling the creation, deployment and assurance of broadband
services. Through complete integration with present infrastructure (ATM, FR,
IP, DSL and data center resources) and OSSs, Trendium's ServicePATH solution
allows service providers to leverage their existing investments while moving
to the next level of multivendor, multidomain service management. For more
information, visit the company's website at www.trendium.com
NavLink Inc. (www.nav-link.net) is a private company setting the standard
for Internet, e-business and mobile services enablers, operating primarily in
the Mediterranean, the Middle East and Africa. Founded in December 1996 in the
USA, NavLink has built a solid reputation in Internet consulting and systems
integration, serving incumbent Telcos and new operators, Internet Service
Providers (ISPs) and Enterprise Customers, such as elf, Sun, Iplanet, Saudi
Aramco and Etisalat. After significantly contributing to the establishment of
the IP infrastructure, NavLink is now offering customers, including Content
Providers and Application Service Providers (ASPs), hosted managed services
via Internet Data Centres. NavLink's exclusive "my eSourcing" program offers a
complete range of services for Internet-based and wireless applications in
eSourcing and eConsulting. Concert, (www.concert.com), the US$7 billion
global venture of AT&T and BT, which serves the global communications needs of
business customers worldwide, has recently invested in NavLink.