LONDON, March 14 /PRNewswire/ -- Trendium, the fast growing supplier of next generation service support system for network and data resources-based service providers, signs its first European customer. NavLink, a privately owned company that designs, hosts and manages Internet and Wireless based services, selected Trendium's ServicePATH software to manage its value-added services and guarantee their performance. NavLink offers hosted managed services via Internet Data Centres in Southern Europe, Central Europe, the Middle-East and Africa. Its customers include Content Providers, Application Service Providers (ASPs). Navlink Internet Data Centres provide seamless, global access and a one-stop shop for advanced communication and technology solutions. Its exclusive "my eSourcing" program delivers a complete range of services for web hosting, Intranet VPN as well as a full set of Internet, security and management consulting services. Concert, the AT&T/BT global venture recently took a minority stake in Navlink. "The service provider market is becoming a commodity market, the competition is fierce with several different providers now located in the same areas and offering similar services" says Laurent Delifer, Co-President and COO of NavLink. "We chose Trendium to differentiate ourselves by offering faster time to market and facilitating the launch of new enhanced services with higher quality of service. We want a solution that allows us to regularly introduce and guarantee new services to our current and future customers, as their needs and technologies evolve". Navlink's portfolio of services was, until recently, called "e-sourcing services" continues Laurent Delifer "with Trendium ServicePATH we have been able to rename it as "my e-sourcing services" as we are able to truly customise the services, including pricing, contract levels and quality of service. "NavLink's service delivery chain consists of a multitude of components including network infrastructure, core and access bandwidth and Internet data centre resources, applications and services" says Claude Hary, General Manager and VP, Trendium EMEA. "ServicePATH will manage and assure the quality of service across all layers of this delivery chain, and thus enable NavLink to differentiate its service offering. I am delighted to associate Trendium with the success of NavLink's core business." Service providers have recently evolved from being network-centric and focused on the size of their information pipeline, to a more customer-centric business model for selling broadband / IP and data services. This new business model requires agility in its service infrastructure including quality assurance management. The future is calling for service level agreements to oversee operations from applications all the way down to the transmission level. Trendium ServicePATH has emerged to meet this urgent market need, going beyond traditional service and network performance management. Trendium ServicePATH is a next generation Services Support System that addresses the business challenges facing the service providers as they deploy services over broadband networks (ATM, FR, IP, DSL) and data center resources. Service PATH/SQM enables service providers to create, monitor and verify service levels. It provides end-to-end QoS monitoring and analysis and proactively optimises the QoS through traffic management techniques in conjunction with provisioning systems and other Operations Support Systems. Trendium's ServicePATH was designed from the beginning to be carrier-class with scalable and extensible architecture. NOTES About Trendium Trendium is a fast-growing software company with a revolutionary new service support system for service providers. Its software empowers network and content service providers to build more profitable value-added service business, enabling the creation, deployment and assurance of broadband services. Through complete integration with present infrastructure (ATM, FR, IP, DSL and data center resources) and OSSs, Trendium's ServicePATH solution allows service providers to leverage their existing investments while moving to the next level of multivendor, multidomain service management. For more information, visit the company's website at www.trendium.com About NavLink NavLink Inc. (www.nav-link.net) is a private company setting the standard for Internet, e-business and mobile services enablers, operating primarily in the Mediterranean, the Middle East and Africa. Founded in December 1996 in the USA, NavLink has built a solid reputation in Internet consulting and systems integration, serving incumbent Telcos and new operators, Internet Service Providers (ISPs) and Enterprise Customers, such as elf, Sun, Iplanet, Saudi Aramco and Etisalat. After significantly contributing to the establishment of the IP infrastructure, NavLink is now offering customers, including Content Providers and Application Service Providers (ASPs), hosted managed services via Internet Data Centres. NavLink's exclusive "my eSourcing" program offers a complete range of services for Internet-based and wireless applications in eSourcing and eConsulting. Concert, (www.concert.com), the US$7 billion global venture of AT&T and BT, which serves the global communications needs of business customers worldwide, has recently invested in NavLink.