Navy Federal Credit Union Offers Enhanced Web Bill Pay Service
VIENNA, Va., July 18 /PRNewswire/ -- Navy Federal Credit Union today
announced that it has significantly enhanced its service for electronic
billing and payment. The enhanced Web Bill Pay service is made available
through the credit union's technology partnership with CheckFree Services
Corporation, a subsidiary of CheckFree Corporation (Nasdaq: CKFR).
With the newest version of CheckFree Web(SM), Navy Federal's electronic
billing and payment service offers members numerous convenient features to
manage their bills and payments. The new features include a simplified
single-point payment center with improved navigation, faster payment
processing, and the availability of more payment information. In addition,
consumers who pay bills electronically continue to be protected from
unauthorized transactions or processing delays by the CheckFree Guarantee.
"We are pleased to offer our members this newly enhanced and more
convenient Web Bill Pay product. The many enhancements, including improved
ease-of-use and quicker payments, will help them minimize the time they spend
organizing their finances and paying bills," said Deborah Guerin, Vice
President, Electronic Services. "Navy Federal is committed to offering our
members quality online services."
A recent survey by The Marketing Workshop, Inc. and Harris Interactive,
sponsored by CheckFree, concluded that the most satisfied consumers are those
who use a "consolidated" electronic billing and payment service, meaning that
they pay all of their bills at one site versus a "biller direct" site.
Consolidated site users report being better able to manage and organize their
finances, saving time, and that they appreciate bill reminders that help them
protect their credit scores by making payments on time.
With the enhanced Web Bill Pay service, Navy Federal Credit Union's
members are experiencing:
Improved Ease-of-Use . Web Bill Pay is simple to navigate and use. The
single-point bill management center enables members to access and manage all
of their critical billing information in one easy-to-use screen for at-a-
glance convenience. Members can quickly set up and manage electronic bills,
make payments and view their payment history.
Faster Payments . Many payments can now be processed next-day or even the
same day, and all payments will be processed within three to four business
days. If paid the traditional way with checks via the mail, payments could
take five to seven business days. CheckFree's relationships with thousands of
billers and merchants, and the bill calendar technology included in CheckFree
Web, enable bill payments to be scheduled and credited faster than ever
before.
1-2-Free . Navy Federal has a "1-2-Free" pricing structure for Web Bill
Pay. Web Bill Pay is free when the member makes at least three payments per
month. A convenient and free service offering is a winning combination.
"Electronic billing and payment customers are more satisfied and have
stronger relationships with their financial institutions of choice. We went a
step further by creating a product with functionality that is a direct result
of mainstream consumer demand," said Jeff Weikert, Consumer Service Provider
Channel Executive, CheckFree Corporation. "By upgrading to CheckFree's newest
platform, Navy Federal Credit Union is demonstrating its dedication to helping
its members best manage their personal finances through secure, quality
services."
Navy Federal is the largest credit union in the world with over $24
billion in assets and 2.5 million members. Navy Federal has 106 branch
offices and 291 proprietary ATMs located worldwide. The credit union serves
all the Department of the Navy (DON) military and civilian personnel,
contractors who provide service to or work for DON on a regular basis, and
their families. For additional information about Navy Federal, visit:
http://www.navyfcu.org.
About CheckFree (www.checkfreecorp.com)Founded in 1981, CheckFree
Corporation (Nasdaq: CKFR) provides financial electronic commerce services and
products to organizations around the world. CheckFree Electronic Commerce
solutions enable thousands of financial services providers and billers to
offer their customers the convenience of receiving and paying their household
bills online or in person through retail outlets. CheckFree Investment
Services provides a broad range of investment management solutions and
outsourced services to thousands of financial services organizations, which
manage more than $1 trillion in assets. CheckFree Software develops, markets
and supports software applications that are used by financial institutions to
process more than two-thirds of the 10 billion Automated Clearing House
transactions in the United States. The division also provides global trade
processing, reconciliation, financial messaging, compliance and electronic
billing and statement software to hundreds of organizations across the globe.
SOURCE Navy Federal Credit Union
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