"Many employees, especially those new to the industry, are unfamiliar with exactly how insurance and annuity products help customers," said
Meeting Customer Needs with Insurance and Annuities provides industry-specific content in short online lessons that include video scenarios and interactive learning features, presented in a conversational tone that employees can relate to and understand.
As part of the new Need2Know curriculum, this interactive course is designed to help employees quickly master industry basics and increase productivity. Meeting Customer Needs with Insurance and Annuities incorporates a variety of multi-media resources to help learners gain valuable insight into the types of insurance products available and how those products address customer needs.
Established in 1924, with 1,200 plus member companies in over 80 countries, LOMA is committed to a business partnership with its world-wide members in the insurance and financial services industry to improve their management and operations through quality employee development, research, information sharing and related products and services. To find out more about LOMA and the learning opportunities it offers, visit LOMA's Web site at www.loma.org.