NEW HAVEN, Conn., Aug. 13, 2015 /PRNewswire/ -- BridgeWays Software is pleased to announce the release of a new and improved version of Tibanna. New features include a improved user experience with a simplified mobile-ready user interface and faster page load times, a new read-only administrator role, and an expanded ticketing functionality that automatically emails notification once tickets have been assigned.
"These new features, which will impact the user experience for both Tibanna and Tibanna Plus end-users, will provide a much higher quality user experience on a day-to-day basis," said Simon Skinner, Chief Technology Officer at BridgeWays. "In fact, many of Tibanna's functionality improvements, such as the ability to have a read-only administrator role, came about through the direct feedback from our current Managed Service Providers end-users, who wanted to allow their clients read-only access to the web portal."
Tibanna, for SMBs, and Tibanna Plus, for large enterprises or Managed Service Providers (MSPs), are cloud-based monitoring solutions that utilize Microsoft's System Center Operations Manager in the back-end to deliver affordable, enterprise-level monitoring capabilities as a Software-as-a-Service (SaaS) solution. Alerts are generated for availability, performance and configuration issues across a range of systems and applications.
For information about Tibanna and Tibanna Plus' features and benefits, visit http://www.tibanna.com/
SOURCE BridgeWays Software