New E-Commerce Report 2009 Published by Deutsche Card Services Offers Useful Information to Avoid Any Non-Payment Risk

COLOGNE, Germany, November 12 /PRNewswire/ -- Non-payment risk in European e-commerce has fallen to the lowest level in seven years. The chargeback ratio - the share of credit card payments charged back after an objection by the cardholder - is down to just 0.26%. This is a record low in the history of the annual E-Commerce Report of Deutsche Card Services. The decline in the chargeback ratio is largely due to the fact that the ratio for Germany fell from 0.19% to 0.12%. The non-payment risk nearly doubles for credit card transactions effected by German men in comparison to those effected by women. The chargeback ratio falls below the comparable shoplifting ratio in German stationary retail trade amounting to 0.5%. For more information please visit http://www.presseportal.de/go2/e-commerce-report-2009

This study on "Trends in E-Commerce Purchasing and Payment Behaviour" is not based on the analysis of polls and surveys, but on a sample of roughly 30 million real-life purchase transactions processed via the platform of Deutsche Card Services. The purchases were made in the sectors retail, services or travel & entertainment.

    Non-payment risk in E-Commerce in few words:

    * Non-payment risk has reached a record low
    * Use of 3-D Secure technology helps to reduce chargeback ratio further
    * Chargeback ratio particularly low for German consumers
    * Ratio of fraud attempts much smaller compared to German
      bricks-and-mortar trade
    * Chargeback ratio in UK shops has halved
    * Rising transaction values increase the risk of non-payment for credit
      card transactions
    * Non-payment risk of credit card transactions effected by German men
      doubles that of transactions effected by women


    Read the complete Press Release:

http://www.deutsche-card-services.com/en/company/press-room/latest-news.html

    Press Contact:

    Deutsche Card Services GmbH
    Marketing&Communications
    Tobias F. Hauptvogel
    Phone:+49-221-99577-728
    Fax :+49-221-99577-8728
    http://www.deutsche-card-services.com
    E-Mail:pr.deucs@db.com

SOURCE Deutsche Card Service GmbH

Back to top