CUPERTINO, Calif., Sept. 12 /PRNewswire/ -- SugarCRM Inc. today announced
its selection as one of the first open source application partners for
Novell's(R) Market Start program, designed to make the low cost and easy
back-office integration benefits of open source and open standards-based
enterprise applications easily accessible to small and mid-sized businesses.
SugarCRM's Sugar Suite is the first customer relationship management (CRM)
software to be selected for the program, reflecting the application's status
as the market's most successful commercial open source enterprise platform.
SugarCRM's participation in the Market Start program will broaden the
visibility of Sugar Suite through joint marketing efforts between SugarCRM and
Novell, as well as go-to-market activities executed through select Novell
channel partners. The initiative will also expand the pool of open source
developers familiar with SugarCRM's products by exposing Novell developers to
the platform, paving the way for further enhancements.
Through its Market Start affiliation, Sugar Suite will belong to an
ecosystem of open source applications being promoted in conjunction with
Novell's open source operating infrastructure to aid companies looking for
open source alternatives for their business software. The Novell program will
minimize implementation and deployment risks for these companies by providing
a hand-selected group of reliable open source enterprise applications and, in
some cases, offering support through Novell's own help desk.
"We selected SugarCRM for our Market Start program because they provide a
proven open source and open standards alternative in the small and medium
sized business marketplace," said John Beuchert, director of the Market Start
program at Novell. "With their early success, they will help us prove the
viability of the open source model and further our goal of accelerating open
source adoption in the business community."
"Novell's embrace of Linux has made the company a leading proponent of the
open source movement, and their Market Start program is an important step in
helping spread the open source gospel," said John Roberts, CEO of SugarCRM.
"Our participation in the program will allow us to reach a much wider audience
by leveraging Novell's brand and credibility to demonstrate the value of open
source applications in the enterprise."
Now in Version 3.5, SugarCRM's Sugar Suite offers the full range of CRM
functionality required to manage customer interactions, utilizing a
user-friendly interface that eliminates the complexity of traditional CRM
applications. The availability of the source code makes it possible to easily
integrate the SugarCRM platform with back-office applications to ensure that
key customer data can be shared between the two systems.
Sugar Open Source Edition is available for free download at
http://www.sugarforge.org . The more advanced Sugar Professional Edition and
new Sugar Enterprise Edition are available at http://www.sugarcrm.com for
$239 and $449 per user per year, respectively, including 12 months of
application updates; installation assistance; trouble ticketing; global
weekday email-based technical support (9AM-6PM Pacific time); and full
production support including patch and fix distributions.
Sugar Professional and Enterprise Editions are also available in a hosted
version, Sugar On-Demand, that eliminates in-house software installation and
maintenance for $39.95 per user monthly; and on Sugar Cube, a ready-to-deploy
stand-alone server that has Sugar Professional and all supporting applications
installed and optimized.
Sugar Suite will be available for demonstrations at Novell BrainShare
Barcelona 2005 from September 11-15 in Barcelona, Spain.
SugarCRM provides commercial open source customer relationship management
applications for companies of all sizes worldwide. The SugarCRM platform is
available in installed, hosted and appliance-based versions that offer the
full range of CRM functionality. The company is headquartered in Cupertino,
California, and was founded in 2004 by three Silicon Valley CRM professionals
with over 20 years of experience spanning marketing, application design and
engineering. For more information, call (408) 454-6900, email
firstname.lastname@example.org, or visit http://www.sugarcrm.com .
Novell is a registered trademark of Novell, Inc. in the United States and
other countries. *Linux is a registered trademark of Linus Torvalds. All other
third-party trademarks are the property of their respective owners.
SOURCE SugarCRM Inc.