Oakwood Worldwide Receives Commitment to Excellence Gold Award at Cartus 2006 Global Network Conference
LOS ANGELES, Nov. 16 /PRNewswire/ -- Oakwood Worldwide was recently honored for outstanding performance by Cartus at its 2006 Global Network Conference, "Delivering More" held October 8-9 in Dallas. Each year, Cartus recognizes the companies and individuals that have worked to provide extraordinary service to its international customers and clients. Oakwood Worldwide was awarded the Global Network Commitment to Excellence Gold award for its exceptional service results. This award is presented to the Global Network service provider who demonstrates excellent knowledge, principles, trust and service as selected by Supply Chain Management. "Service providers such as Oakwood Worldwide continuously go the extra mile in their efforts, while demonstrating unrivaled dedication and performance," said Traci Morris, senior vice president of supply chain management of Cartus. "As a vital extension of the Cartus team, we rely heavily on the support of our Global Network providers to help minimize the tension that our clients and their employees deal with when faced with such an important life decision as relocating. This award acknowledges the quality and professionalism that we have come to value from our service providers." Oakwood prides itself on providing a gold standard level of service, and their commitment to customer service excellence is rooted in the company's mission statement and values. Oakwood inspects all of their corporate apartments prior to each guest's arrival to ensure the apartment is in great condition and the appliances and services are in working order. Then, Oakwood follows-up with a survey to every guest after move-in to solicit feedback regarding their stay. This type of follow-through and attention to detail exemplifies Oakwood's commitment to service excellence. "Taking into account the program's tough selection criteria and performance standards, being a part of Cartus' Global Network is an honor in and of itself," said T.J. Spencer, vice president of worldwide relocation, Oakwood Worldwide. "We embody the company's dedication to providing high-quality service and are grateful to have received this prestigious designation as it only further enhances our commitment to world-class service." About Cartus Through our extensive network of service providers, Cartus Global Network delivers the highest level of performance, consistency and cost savings to our clients in over 150 countries on six continents. Cartus Corporation is the premier provider of global mobility management and workforce development solutions serving the corporate, government and affinity markets. Through its industry-leading outsourcing, consulting, intercultural and language training, Cartus helps the mobile workforces of organizations of all sizes achieve success worldwide. With 50 years of experience, Cartus helps clients achieve cost reductions and enhances service performance to accomplish their organizational objectives. Cartus, formerly known as Cendant Mobility, is part of Realogy Corporation, the world's leading real estate franchisor which has a diversified business model that also includes real estate brokerage, relocation and title services. Headquartered in Parsippany, N.J., Realogy has more than 15,000 employees worldwide. Visit www.cartus.com and www.realogy.com for more information. About Oakwood Worldwide Oakwood Worldwide is the world's largest provider of temporary housing solutions. From business travelers to relocating families, Oakwood has remained a leader in client trust, loyalty and satisfaction. Featuring an expansive portfolio of furnished and unfurnished residences throughout the U.S., U.K. and Asia, Oakwood delivers a full spectrum of housing solutions to meet the demands of today's personal and business travelers. A global staff of over 3,000 highly trained professionals, innovative technologies and unparalleled customer service has made Oakwood the premier choice in temporary housing solutions for nearly half a century.
SOURCE Oakwood Worldwide
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