Only Grand Circle Passengers Receive Full Refund on Aborted World Cruise Company Tour
BOSTON, June 1 /PRNewswire/ -- The following press release is being issued today by Grand Circle Travel: World Cruise Company, on day 39 of a 120-day around the world cruise, filed for bankruptcy on May 26 and 225 passengers found themselves stranded in Papeete, Tahiti, thousands of miles from home. While most travelers has no choice but to secure their own arrangements home, 56 passengers were spared this expensive headache for one reason -- they had booked through Grand Circle Travel. Having learned that World Cruise Company was in serious financial trouble, Grand Circle associates in Boston and in local South Pacific offices acted quickly to provide its 56 travelers with alternative arrangements even before the bankruptcy. Grand Circle Travel gave its passengers a 100 percent refund on the entire tour price, a $400 credit on a future Grand Circle tour, accommodations in Tahiti, and flights back home. No other traveler -- whether booked directly though World Cruise Company or with a local travel agent -- will be receiving any kind of refund or assistance back to the United States. "Each year we provide unique experiences and discoveries to more than 90,000 travelers, and nothing is more important than their comfort and safety," said Sean O'Neill, president of Grand Circle Corporation. "We regret the discontinuation of this cruise and the disappointment this has caused our travelers. When unfortunate situations beyond our control sometimes arise, meeting our responsibility to our travelers is paramount. While not inexpensive to Grand Circle, giving 100 percent refunds is the right thing to do." Established in 1958, Boston-based Grand Circle Travel is the largest United States provider of unique vacations to active Americans aged 50 and older. Grand Circle serves more than 90,000 passengers each year and offers more than 300 extended stay, escorted tours, river cruises, ocean cruises, and cruisetour programs worldwide. Each year, Grand Circle Travel donates part of its profits to the Grand Circle Foundation, which since 1992 has donated $5 million to humanitarian and environmental projects at home in Boston and in countries where Grand Circle offers tours.
SOURCE Grand Circle Travel
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