OnTrac Opens New Support Center

OnTrac realizes greater efficiency for customers by consolidating Dispatch,

Customer Service and Route Management in San Jose.

Aug 05, 2008, 01:00 ET from OnTrac

    PHOENIX, Aug. 5 /PRNewswire/ -- OnTrac, the regional leader in
 overnight package delivery, announced the opening of the new OnTrac Support
 Center today. The new center will centralize all dispatching services,
 route management and field customer service. It will be housed in the new
 35,000 square foot OnTrac facility in San Jose, CA.
     "The consolidation and management of these functions in one location,
 in conjunction with recent technology advancements, will bring an improved
 level of service to our customers," stated Rob Humphrey, chief operating
 officer, OnTrac. "In transportation, information flow is second only to the
 successful delivery of a package", Mr. Humphrey added.
     The new center will be fully staffed and operational by August 31,
 2008. Several new positions have been created with the opening of the new
 center in San Jose. "We have achieved great success by centralizing tasks
 in the past," said Mr. Humphrey. "This new center will have an immediate
 and positive impact for our customers."
     OnTrac offers overnight package delivery service in a five-state area,
 including California, Arizona, Nevada, Oregon and Washington. The company
 began in 1992 and 2008 marks the 16th year in business. Serving a
 population of over 50 million people in its market area, OnTrac is
 dedicated to serving all time critical package delivery needs. For more
 information, please visit ontrac.com.
Contact: Laura Peterson OnTrac 602.284.1247