Parker and Sons Commemorates Grandpa Parker by Upholding His Customer Satisfaction Guarantee

Originating from next to nothing, Grandpa Parker hit the streets of Phoenix (much different than today) with a short supply of plumbing tools, a van, a garage, a lot of ambition, and a commitment to uphold a customer satisfaction guarantee.

Aug 07, 2015, 13:00 ET from Parker & Sons

PHOENIX, Aug. 7, 2015 /PRNewswire/ -- Originating from next to nothing, Grandpa Parker hit the streets of Phoenix (much different than today) with a short supply of plumbing tools, a van, a garage, a lot of ambition, and a commitment to uphold a customer satisfaction guarantee. Grandpa Parker wanted customers to feel assured that the task they commissioned would be completed correctly and quickly. And thus he held that the customer would experience "comfort today or else they don't pay."

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Parker and Sons has grown immensely since its creation but some things never change. Parker and Sons still upholds Grandpa Parker's famous guarantee albeit on a much larger scale. In fact, it is not uncommon for Parker and Sons to bring on forty new technicians a month, all of whom must complete rigorous certification processes in order to gain a Trust Certification. Not every plumber is created equal, and those that must undergo the most training and adhere to the strictest scrutiny tend to be the best. No doubt the rigorous training at Parker and Sons facilitates Grandpa Parker's legendary promise.

"When folks call a plumber or a mechanic to service their air conditioning or plumbing system, they already assume the job will be completed correctly and professionally. Failing to live up to that expectation is an easy way to lose customers and harm your reputation. That is why at Parker and Sons we emphasize customer service from day one. In our industry it can make all the difference," said Holly Miller, VP of internal operations.

When you contact a plumber first shop the deal around. If you think Parker and Sons might be a good fit, then you should definitely check out this page full of discounts and coupons available to everyone and anyone. Although Grandpa Parker has long since hung up his wrench and plunger, his soul, spirit, and his ideals live on in the daily workings of Parker and Sons. Reach out to Parker and Sons today and avoid trusting your pipes to a Melvin.

About Parker and Sons

Keeping You Comfortable With Expert Heating, Cooling & Plumbing Service Since 1974. Parker & Sons has been serving homeowners and businesses in Arizona for over 40 years and is recognized nationally.

Contact Information

Josh Kelly
480-644-8896
jkelly@parkerandsons.com
http://parkerandsons.com

SOURCE Parker & Sons



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