Philippine call center now delivers multilingual solutions in 25 languages
Open Access BPO continues to be a frontrunner in the global outsourcing industry as it adds eight new languages to its array of multilingual services.
MAKATI CITY, Philippines, Aug. 7, 2015 /PRNewswire/ -- Open Access BPO, just in the news this month with its announcements of new offices in Davao and Taipei, is making headlines again by adding eight new languages to its array of multilingual customer service and technical support solutions.
Launched in the first half of 2015, the eight latest additions to the Philippine-based firm's language line-up include Swedish, Polish, Hebrew, Greek, Hungarian, Russian, Norwegian, and Danish. According to Open Access BPO, this service expansion is their response to the continuously growing demand in many areas across Europe and Asia.
As a melting pot of cultures, the Philippines draws its strength in the multilingual service sector from two main factors: the consistent influx of professionals from other countries and Filipinos' expertise in different languages, which they acquire from working or studying in other nations. Citizens from its neighboring Asian nations flock into the country to study English, while those from other locations find the Philippines' sustainable lifestyle a motivation to stay. Filipino professionals are also known for being flexible and efficient in learning new languages.
The Philippine call center has been offering 17 languages with French, Spanish, German, Italian, Portuguese, Korean, Japanese, and Chinese being some of the higher demand languages. The recent additions bring the total number of customer service languages being offered by the company to 25.
Open Access BPO currently works with clients from a variety of industries. By offering voice and non-voice customer support in several languages, the company mobilizes both startup and established businesses catering to clients with diverse preferences.
These language additions, combined with the company's recent expansion in Taipei, Taiwan, and soon in Davao, Philippines, greatly contribute to Open Access BPO's branding as a premier outsourcing hub. Enterprises with a broad market reach penetrating various areas in Europe, Asia, and Africa have found a way to be more competitive in the global business landscape. The company's strategic locations in internationally recognized progressive cities provide clients with round-the-clock customer support, affordable rates, and quality voice and non-voice services.
As Open Access BPO embarks on this momentum, it maintains its footing among the most dynamic firms in the global outsourcing industry.
About Open Access BPO
Open Access BPO has come a long way since its inception in 2006. Initially offering telemarketing services from its California office, the company has evolved into an all-encompassing offshoring solutions provider. It specializes in developing and providing multilingual customer service, technical support, and content moderation solutions for both established corporations and startups.
Between its offices in Makati, Philippines and Taipei, Taiwan, the multilingual firm employs more than 500 skilled specialists at the frontline of its wide array of outsourcing services.
As a premier multilingual outsourcing hub catering to international brands with a diverse market reach, Open Access BPO dedicates itself to providing the best solutions to its clients. Learn more by visiting http://openaccessbpo.com/.
+1 888 888 1519
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/philippine-call-center-now-delivers-multilingual-solutions-in-25-languages-300124966.html
SOURCE Open Access BPO