PNC Makes Banking Easier and More Secure With Identity Theft Reimbursement Insurance and Checking Account Alerts 800,000 PNC Checking Customers Given Identity Theft Insurance At No Charge

    PITTSBURGH, April 22 /PRNewswire/ -- PNC Bank, a member of The PNC
 Financial Services Group, Inc. (NYSE:   PNC), continues to make banking easier
 and more secure with the launch of two new services that give customers more
 control of their finances: Identity Theft Insurance and PNC AutoAlerts(SM).
     More than 800,000 PNC customers who have package accounts with PNC have
 already received Identity Theft Insurance at no charge. Identity theft is a
 crime that has affected more than 27 million Americans over the past five
 years, according to the Federal Trade Commission. The insurance covers a
 number of the expenses a customer can incur to restore his or her identity and
 repair damaged credit resulting from the theft and fraudulent use of stolen
 identity information.
     Customers also can now enroll in the free PNC AutoAlerts service to
 receive notice by phone or by e-mail within 24 hours of pre-selected balance
 levels, when a direct deposit has posted to a checking, savings or money
 market account or of non-sufficient funds.
     "With the introduction of Identity Theft Insurance and PNC AutoAlerts
 customers have more tools to help control their personal finances with ease
 and security," says Laila Batz-Krause, Western Pennsylvania Territory manager
 for PNC Bank. "Identity theft -- assuming someone else's name, address, social
 security number and bank or credit card account numbers for fraudulent
 purposes such as opening bank accounts, obtaining loans and establishing
 credit cards -- has become a costly societal issue that PNC is helping our
 customers to address."
     Identity thieves use a variety of methods to gain access to personally
 identifying information, such as hacking into a business's computer, rummaging
 through trash, stealing mail and scamming information by posing as a
 legitimate business by phone or internet. Restoring one's name and good credit
 can be time-consuming and expensive, involving disputing fraudulent debt and
 accounts opened by an identity thief. Anyone covered by the insurance will be
 reimbursed for related expenses such as legal defense fees, costs for refiling
 applications, long distance phone calls, postage and notary fees. The
 insurance does not, however, pay for the amount charged on a credit card or
 loan opened fraudulently.
     PNC checking account customers who have not chosen packages can obtain
 this insurance through PNC's True Credit service that offers account holders
 access to their personal credit information, credit monitoring for fraudulent
 activity and more. True Credit is available to all PNC customers for $3.65 a
 month, billed quarterly.
     PNC AutoAlerts is one of many ways customers can access their account
 information. Customers also have unlimited access to 24-hours-a-day,
 seven-days-a-week banking online, through PNC's call center and through more
 than 3,600 PNC Bank ATMs.
     PNC's Regional Community Banking business provides deposit, lending, cash
 management and investment services to two million consumer and small business
 customers within PNC's geographic region.
     PNC Bank, N.A. is a member of The PNC Financial Services Group, Inc. PNC
 is one of the nation's largest diversified financial services organizations,
 providing regional community banking; wholesale banking, including corporate
 banking, real estate finance and asset-based lending; wealth management; asset
 management and global fund services.

SOURCE The PNC Financial Services Group, Inc.

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