ATLANTA, July 29 /PRNewswire / -- Proficient Systems Inc., a provider of technology that helps companies increase the return on their Web investment by converting more visitors into buyers, today announced the company has been honored as a recipient of the Sixth Annual CRM Excellence Awards. The coveted awards are presented each year by Customer Interaction Solutions magazine to companies whose products or services have proven invaluable in helping their clients implement successful CRM strategies and maintain customer relationships from acquisition through retention. "It's an honor to be recognized as industry leader in developing CRM technology," said Gregg Freishtat, CEO, Proficient Systems, Inc. "But more importantly this award emphasizes the potential for all companies to experience growth in their online sales revenue and customer base by implementing the right customer acquisition strategy." Proficient submitted a case study highlighting a national banking customer's success in exceeding its business case by 47 percent within the first seven months after implementing ProficientSales Server ... Awards are based on hard data-numbers demonstrating the improvements that the winner's product has made in one of its client's businesses. To view the full list of winners, please visit Customer Interaction Solutions site at: http://www.tmcnet.com/call-center/0605/6thannualcrmawards.htm Proficient is on a winning streak. Earlier this month CEO Gregg Freishtat was named one of Atlanta's top entrepreneurs by Catalyst magazine, recognizing Proficient as of one of the best performing small to medium-sized companies. In January, the Technology Association of Georgia named the company a Top 40 Innovator and, Proficent and customer Inter-Tel received the WizKids CRM Award from Beagle Research for advancing the frontiers of customer relationship management. For additional details on Proficient's honors, please visit www.proficient.com About Proficient Systems, Inc. Headquartered in Atlanta, Proficient Systems, Inc. is helping industry- leading companies better monetize their Web presence by converting visitors into buyers. The Proficient solution utilizes sophisticated data mining algorithms to track and analyze the behavior of Web site visitors in real time, and then intelligently approaches visitors with the appropriate sales or service professional based on the company's specific business objectives. Proficient's real-time data mining engine determines the most valuable customers and engages them with chat and collaboration technologies, allowing companies like E*TRADE, Huntington National Bank, CarMax and Siebel to experience increased revenue, improved productivity, and enhanced customer satisfaction. For more information, visit www.proficient.com.
SOURCE Ketchum Public Relations