ATLANTA, July 29 /PRNewswire / -- Proficient Systems Inc., a provider of
technology that helps companies increase the return on their Web investment by
converting more visitors into buyers, today announced the company has been
honored as a recipient of the Sixth Annual CRM Excellence Awards. The coveted
awards are presented each year by Customer Interaction Solutions magazine to
companies whose products or services have proven invaluable in helping their
clients implement successful CRM strategies and maintain customer
relationships from acquisition through retention.
"It's an honor to be recognized as industry leader in developing CRM
technology," said Gregg Freishtat, CEO, Proficient Systems, Inc. "But more
importantly this award emphasizes the potential for all companies to
experience growth in their online sales revenue and customer base by
implementing the right customer acquisition strategy."
Proficient submitted a case study highlighting a national banking
customer's success in exceeding its business case by 47 percent within the
first seven months after implementing ProficientSales Server ... Awards are
based on hard data-numbers demonstrating the improvements that the winner's
product has made in one of its client's businesses.
To view the full list of winners, please visit Customer Interaction
Solutions site at:
Proficient is on a winning streak. Earlier this month CEO Gregg Freishtat
was named one of Atlanta's top entrepreneurs by Catalyst magazine, recognizing
Proficient as of one of the best performing small to medium-sized companies.
In January, the Technology Association of Georgia named the company a Top 40
Innovator and, Proficent and customer Inter-Tel received the WizKids CRM Award
from Beagle Research for advancing the frontiers of customer relationship
management. For additional details on Proficient's honors, please visit
About Proficient Systems, Inc.
Headquartered in Atlanta, Proficient Systems, Inc. is helping industry-
leading companies better monetize their Web presence by converting visitors
into buyers. The Proficient solution utilizes sophisticated data mining
algorithms to track and analyze the behavior of Web site visitors in real
time, and then intelligently approaches visitors with the appropriate sales or
service professional based on the company's specific business objectives.
Proficient's real-time data mining engine determines the most valuable
customers and engages them with chat and collaboration technologies, allowing
companies like E*TRADE, Huntington National Bank, CarMax and Siebel to
experience increased revenue, improved productivity, and enhanced customer
satisfaction. For more information, visit www.proficient.com.
SOURCE Ketchum Public Relations