WALTHAM, Mass., Jan. 13, 2014 /PRNewswire/ -- Profitect, a profit amplification solution provider for retail, announces its strategic partnership with Review Trackers, a service-based business for gathering critical consumer-generated data and intelligence.
The partnership, announced at booth #3275 from the National Retail Federation's "Big Show" Annual Convention and Expo 2014 in New York City, combines Profitect's industry leading pattern seeking analytics and Review Trackers' revolutionary online review management and reputation monitoring platform.
The Profitect Mobile Field Application, integrated with Review Trackers industry-leading online review management and reputation monitoring platform, enables retailers to engage and enlist their customers to deliver actionable insights with online community social intelligence to improve the consumer experience for their brick and mortar stores.
"We're really excited about the partnership with Review Trackers," says Guy Yehiav, CEO of Profitect. "For many retailers understanding all of the social channels available and delivering real, measurable business results remain a challenge. Profitect and Review Trackers offers the only unified platform for utilizing social intelligence with automated analytics, to identify, resolve, and measure the impact of the customers' online opinion. The actionable intelligence drives higher revenue and lower service costs for retailers that are serious about their in store experience."
"Here at Review Trackers we aim to spur innovation and transform the way retailers and business owners understand and interact with customers," says Chris Campbell, CEO and founder of Review Trackers. "In Profitect, we have found an innovative partner that shares our vision of helping businesses uncover unique, actionable insights that drive customer engagement levels and performance."
About Profitect – Identify, Resolve & Measure
Profitect's Profit Amplification software, a pattern-seeking solution, enables retailers to quickly realize increased revenue and reduced costs across the entire retail supply chain. Profit Amplification pattern-seeking algorithms can "tell a story" by identifying the root cause of anomalies such as inventory distortion, on-shelf availability, shrink/waste/damage, or process non-compliance – helping retailers minimize the effort necessary to identify controllable factors which the solution translates into action. As a result, retailers can move quickly to prevent profit leakage at all levels of the organization, ultimately improving business processes and the top and bottom line.
About Review Trackers
Review Trackers is an online review management and reputation monitoring platform for multi-location businesses. They track, generate, and analyze consumer-generated reviews on all major review sites, enabling businesses to listen closely and respond promptly to what their customers are saying online. For more information, visit www.reviewtrackers.com.