PTP Joins Avaya Connect Channel Partner Program Expanding its reach in the Contact Center and Unified Communications Marketplace
SACRAMENTO, Calif., Feb. 21, 2013 /PRNewswire-iReach/ -- Performance Technology Partners, LLC (PTP) is now an authorized Avaya reseller after completing Avaya's process to meet certain criteria for solution expertise and customer satisfaction. With this status, PTP joins the Avaya Connect Channel Partner program, a reseller program encompassing more than 10,000 companies around the globe.
As an Authorized Avaya Connect partner, PTP is authorized and certified to resell the Avaya Unified Communications and Contact Center solutions. They also gain all of the technical support and training needed to help companies use Avaya real-time collaboration and customer service solutions to transform their operations.
"PTP is committed to rapidly growing our Avaya practice. We are investing in Avaya to expand our market reach and deliver the most strategic multi-channel customer experience solutions to our clients. Adding Avaya to our partner ecosystem and reselling their solutions allows us to strengthen our leadership position in the contact center marketplace." said John Podlipnik, CEO and President of PTP.
"Avaya is excited to add PTP to its partner ecosystem. Our customers need partners who are passionate and committed to helping them plan, implement, and support world-class Avaya Customer Experience Management solutions. PTP has already demonstrated its ability to deliver in the marketplace and they will add significant value to the Avaya customer community." said Karl Soderlund, Vice President, Americas Channel Sales, Avaya.
PTP is a global Contact Center Consulting firm focused on delivering multi-channel customer experience solutions to the Enterprise and Government marketplace. Our seasoned professionals help companies design, implement, and manage solutions that balance cost with an exceptional customer experience. Whether you are looking to build a multi-channel business strategy with solutions such as analytics, social media and mobile, or migrate from legacy systems to standards-based solutions, PTP can help. Contact us today to learn how partnering with PTP can accelerate your customer experience.
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world.
SOURCE Performance Technology Partners, LLC