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Industry's first national scheduling system provides convenient scheduling

options and reduced wait times for patients

    LYNDHURST, N.J., July 17 /PRNewswire-FirstCall/ -- Quest Diagnostics
 Incorporated (NYSE:   DGX), the nation's leading provider of diagnostic
 testing, information and services, today announced the first national
 patient appointment-scheduling system in the diagnostic testing service
 industry. The new system gives patients the option to schedule appointments
 for diagnostic testing at Quest Diagnostics' patient service centers
 24-hours-a-day, seven- days-a-week using a web-based appointment scheduler
 on the company's web site at www.questdiagnostics.com or by calling a
 toll-free phone number.
     The new appointment scheduling system is the latest in a series of
 improvements implemented by Quest Diagnostics in recent years to enhance
 patient service. Patients who use Quest Diagnostics' system will be seen at
 their scheduled time. They also will be able to fit appointments for
 diagnostic testing seamlessly into their daily schedule and align pre-test
 requirements, such as fasting, with the time of their appointment. The
 system also benefits employers and employees by limiting time away from
 work.
     "One of our goals is to make the diagnostic testing experience as
 simple, positive and comfortable as possible for the patient," said Joyce
 Schwartz, M.D., vice president and chief laboratory officer, Quest
 Diagnostics. "Patients don't want to anxiously wait at a patient service
 center to submit their specimens for laboratory testing, especially when
 they're hungry and thirsty after fasting for hours. Our appointment
 scheduling system gives our patients an unprecedented level of control over
 the process of diagnostic testing, which in turn can alleviate the anxiety
 some people feel about the testing process. And in today's fast-paced
 society, appointment scheduling is a wonderful convenience that lets
 patients get in and out of our centers faster and on to their busy lives."
     The appointment scheduling system, which is currently operational at
 most centers, will be implemented at all Quest Diagnostics patient service
 centers by the fall 2007. To access the appointment scheduling system,
 patients may visit www.questdiagnostics.com/appointment or call toll-free
 (888) 277-8772.
     About Quest Diagnostics
     Quest Diagnostics is the leading provider of diagnostic testing,
 information and services that patients and doctors need to make better
 healthcare decisions. The company offers the broadest access to diagnostic
 testing services through its national network of laboratories and patient
 service centers, and provides interpretive consultation through its
 extensive medical and scientific staff. Quest Diagnostics is a pioneer in
 developing innovative new diagnostic tests and advanced healthcare
 information technology solutions that help improve patient care. Additional
 company information is available at: www.questdiagnostics.com.
     The statements in this press release that are not historical facts or
 information may be forward-looking statements. These forward-looking
 statements involve risks and uncertainties that could cause actual results
 and outcomes to be materially different. Certain of these risks and
 uncertainties may include, but are not limited to, competitive environment,
 changes in government regulations, changing relationships with customers,
 payers, suppliers and strategic partners and other factors described in the
 Quest Diagnostics Incorporated 2006 Form 10-K and subsequent SEC filings.
 
 

SOURCE Quest Diagnostics Incorporated