NMS Enables IaaS Provider to Safeguard End-user Experience and Ensure Performance of Clients' Critical Applications

CAMPBELL, Calif., Nov. 2, 2010 /PRNewswire/ -- Nimsoft announced that RapidScale, a leading infrastructure-as-a-service (IaaS) provider, is using the Nimsoft Monitoring Solution (NMS) to deliver 24/7, end-to-end monitoring across its entire client base.

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NMS helps enable RapidScale to ensure optimal availability and performance of hosted services and applications, while providing customers with greater understanding of their own customers' end-user experience through transaction monitoring.

RapidScale delivers infrastructure, desktop and disaster recovery as hosted services to clients across diverse industries. Many of these clients have multiple locations across the globe and depend on technology infrastructure and applications to keep business running 24/7.  With end-to-end, unified monitoring capabilities, NMS enables RapidScale to fine-tune applications and services according to the client's needs, thereby improving service availability and performance.

"NMS delivers the flexibility we need to respond to client requirements, so we can differentiate ourselves from other IaaS providers," said William Hiatt, co-founder and CTO at RapidScale.  "With NMS, we are able to offer clients co-control over their environments, which in turn gives them peace of mind. At any time, they can sign into the NMS portal to understand the end user experience, helping them enforce their service-level agreements and provide an optimal experience to their own customers."

Additionally, the solution's flexibility allows RapidScale to accommodate diverse client requirements. NMS unifies monitoring across platforms, applications and infrastructure, greatly simplifying the process of monitoring multiple client environments and providing RapidScale's internal staff and clients a single view of their systems.

"To succeed, RapidScale has to meet the needs of demanding clients running complex applications with high availability and performance requirements," said Gary Read, Nimsoft CEO. "By providing comprehensive visibility into the behavior of those applications, NMS helps RapidScale rigorously protect its clients' interests—and thereby deliver greater value in a highly competitive cloud marketplace."

About RapidScale

Founded by a team of technology executives that believe infrastructure should be like a utility, RapidScale delivers Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS) and Desktop as a Service (DaaS) to customers nationwide. RapidScale is passionate about delivering first-rate customer service, allowing customers to focus on their core business without worrying about infrastructure. RapidScale has customers across a diverse set of verticals, from hospitality to manufacturing to general businesses. For more information, visit www.rapidscale.net.

About Nimsoft

Nimsoft provides Unified Monitoring solutions for virtualized data centers, hosted and managed services, cloud platforms, and SaaS resources. The Nimsoft Unified Monitoring architecture eliminates the need to deploy a new monitoring solution for outsourced services, public or private clouds, or SaaS implementations.  Over 800 customers use Nimsoft Unified Monitoring solutions, including hundreds of leading hosting, cloud and managed service providers such as 1&1, BlueLock, CDW, Hitachi, QTS, Rackspace, SoftLayer and Troubadour.  For more information, visit www.nimsoft.com or to see Nimsoft Unified Monitoring in action, visit the Nimsoft public portal at www.unifiedmonitoring.com.

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Copyright © 2010 CA. All Rights Reserved. One CA Plaza, Islandia, N.Y. 11749. Nimsoft and Nimsoft Unified Monitoring are trademarks or registered trademarks of Nimsoft Inc. All other trademarks, trade names, service marks and logos referenced herein belong to their respective companies.

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