RealNetworks Announces Helix Universal Server and RealOne Player Now Support Windows Media 9

Sep 04, 2002, 01:00 ET from RealNetworks, Inc.

    SEATTLE, Sept. 4 /PRNewswire-FirstCall/ --
 RealNetworks(R), Inc. (Nasdaq:   RNWK), the global leader in Internet media
 delivery, today announced that its Helix(TM) Universal Server and new
 RealOne(TM) Player now support Windows Media 9 Series Beta content delivery
 and playback.  By including Windows Media support as an ingredient of its
 universal products, RealNetworks enables content owners and network operators
 to deliver live and on-demand content in every major media format to every
 major media player, and consumers to play every major format using a single
     "We are delighted to add support for Windows Media 9 as a new feature
 of our universal media server and player products," said Rob Glaser, founder
 and CEO, RealNetworks, Inc.  "Now consumers can use a single player -- RealOne
 -- to manage and play all of the digital media on their PC and on the
 Internet.  And broadcasters and enterprises can now deliver Windows Media 9
 along with every other major format via an operating system-independent,
 carrier-class platform."
     RealOne Player v. 2.0 -- Universal Player Now Supports Windows Media 9
     Launched last month, RealOne Player version 2.0 revolutionizes digital
 media by offering playback of every major format, now including the beta
 Windows Media 9 Series, as well as RealAudio(R), RealVideo(R), MP3, and
 QuickTime(R) MPEG-4.  While playing Windows Media and all other major media
 formats, consumers have the unique added benefits of RealOne Player's superior
 theater mode playback and integrated media browser, as well as a single
 jukebox to organize and play all audio and video, regardless of format or
     The universal playback features are available in the RealOne Player Plus,
 which also includes advanced CD-burning options, enhanced toolbar playback
 mode, additional audio/video controls and a host of features that offer the
 most advanced playback experience and enable users to build and manage high
 quality music and video collections.
     RealOne Player Plus is available as part of the RealOne SuperPass
 subscription service at $9.95 per month or for a one-time fee of $19.95.
 A free version of RealOne Player which now includes TurboPlay(TM)
 -- RealNetworks' technology that virtually eliminates buffering for
 near-instant playback of video and audio - theater mode, DVD playback, and
 full-speed CD-burning, is also available.  To download either version, visit
     Helix Universal Server -- The Premier Platform for Windows Media 9
     Shipped in July 2002, Helix Universal Server is the industry's only truly
 universal delivery platform.  With today's announcement of Windows Media 9
 support, the Helix Universal Server enables media companies and service
 providers interested in Windows Media 9 to reduce costs, maintain flexibility
 and control of their IT infrastructure, and improve end-user experiences.
     Helix Universal Server reduces costs by consolidating all media formats
 onto a single, high-performance server platform rather than requiring
 dedicated servers for each media format.  In addition to supporting RealAudio,
 RealVideo, MPEG-4, and QuickTime, the Helix Universal Server specifically
 addresses Windows Media 9 by:
     -- Delivering all Microsoft streaming media data types (.wmv, .wma, .asf)
        to Windows Media 9 Series Beta players;
     -- Accepting incoming Windows Media 9 Series Beta Encoder connections and
        broadcasting to Windows Media Player 6.4, 7, 8, and Windows Media 9
        Series Beta player; and
     -- Delivering up to 4 times more Windows Media streams than Windows Media
        Server 4.1 running on the same hardware, according to independent
        testing by KeyLabs*.
     Helix Universal Server puts content owners and service providers in
 control by:
     -- Enabling them to choose which operating system to use for delivering
        any media format, including Windows Media.
     -- Not requiring them to pay for operating system "upgrades" in order to
        obtain new media delivery capabilities.
     Helix Universal Server runs on 11 operating systems -- including more
 versions of Windows than Windows Media 9 Series server, which is only
 available on the .NET Server.
     Helix Universal Server improves end-user experiences of Windows Media 9 by
 providing industry-leading failover capabilities that deliver a more
 consistent, reliable service, such as:
     -- Failover to backup encoders for live feeds; and
     -- Automatic routing of server-to-server transmissions to circumvent
        single points of failure in the distribution chain.
     More information about the Helix Universal Server is available at:
     About RealNetworks:
     RealNetworks, Inc. is the global leader in Internet media delivery. It
 develops and markets software products and services designed to enable users
 of personal computers and consumer electronic devices to send and receive
 audio, video and other multimedia services using the Web. Consumers can access
 and experience audio/video programming and download RealNetworks' consumer
 software on the Internet at RealNetworks' systems and
 corporate information is located on the Internet at .
     * Full report available at
     NOTE:  RealNetworks, Helix, RealPlayer, RealOne, RealAudio, RealVideo and
 TurboPlay are trademarks or registered trademarks of RealNetworks, Inc.  All
 other names are trademarks and/or registered trademarks of their respective
     This press release contains forward-looking statements that involve risks
 and uncertainties, including statements relating to the potential impact of
 the Helix Universal Server's support for Windows Media 9 on media companies,
 content owners and service providers. Actual results may differ materially
 from the results predicted. Factors that could cause actual results to differ
 from the results predicted include the risks associated with the
 implementation and use of the Helix Universal Server by customers and the
 associated performance results obtained by such customers. More information
 about potential risk factors that could affect RealNetworks' business and
 financial results is included in RealNetworks' annual report on Form 10-K for
 the year ended December 31, 2001, and its quarterly report on Form 10-Q for
 the periods ended March 31, 2002 and June 30, 2002, and from time to time in
 other reports filed by RealNetworks with the Securities and Exchange
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SOURCE RealNetworks, Inc.