Regus-Commissioned Survey Reveals Stress Levels Rising Among US Workers
These findings indicate that American employees have been just as burdened with rising stress levels during the financial downturn as their global counterparts.
"While many countries have announced that technically the recession is
over, a number of experts believe that recovery will likely not make
significant progress for at least another 6-12 months," said
"Stress in the workforce can provide companies with significant challenges: management and work productivity can be seriously impaired, motivation levels may be damaged, and conflict between colleagues can undermine professionalism," said Rotman. "With any of these factors in play, companies will likely see an impact to bottom-line commercial and financial results. At a time when firms are fighting to return to significant growth, we can see why managing stress becomes a crucial issue."
According to Rotman, one of the most significant factors in reducing employees' stress levels is helping them to maintain a healthy work-life balance. By implementing flexible workplace strategies, employers can offer employees the ability to work full or part-time from home, have access to business-ready, professional working environments in multiple locations, or have the ability to easily access private offices, meeting rooms and video communications technology as needed. Many companies have found themselves facing diminishing revenues and a smaller workforce, but with no ability to flex their office cost commitments. Flexible workplace strategies not only eliminate the need for costly, long-term commercial lease agreements, but also allow firms to grow with considerably less stress for employee and employer alike.
U.S. Survey Results
Regus' survey confirmed that American workers are particularly stressed by increased focus on profitability, as 39 percent stated that this pressure has been the most responsible for aggravating their workplace stress levels. The risk of unemployment was the second-most significant stress-inducer, with 38 percent identifying it as a primary contributor.
The study also showed that company size has influenced the level of stress increase in recent years, as more than 70 percent of employees in larger firms (more than 1,000 employees) have experienced a greater increase in workplace stress as compared with over 50 percent in small businesses. The figures may be due to the potential for downsizing that is, by definition, greater in larger firms. The threat of redundancy will inevitably lead to more stress, and those who remain often find themselves with double the responsibilities but no additional reward.
Sector variations were also apparent throughout Regus' survey, with workers in the healthcare and pharmaceutical industry reporting the greatest increase in stress (65%), and retail showing least growth in stress (52%).
Global Viewpoint Causes of increased stress levels over the last two years UK France Germany USA Belgium Netherlands Increased focus on profitability 39.0% 39.7% 34.8% 39.1% 37.3% 38.9% Increased focus on quarterly sales revenues 19.1% 35.2% 29.9% 20.0% 37.3% 13.3% Not enough administrative support 25.4% 17.1% 26.4% 24.4% 22.5% 19.9% Aggressive competition from colleagues 7.8% 8.6% 12.9% 10.1% 3.5% 12.3% Risk of unemployment /business failure 43.7% 21.2% 16.4% 38.1% 12.0% 21.6% Pressure from customers for increased service 32.4% 29.4% 33.3% 25.8% 29.6% 28.1% Loss of good staff 16.8% 6.4% 14.9% 12.4% 4.2% 12.3% Australia China Mexico Spain Canada South India Africa Increased focus on profitability 39.5% 42.0% 31.0% 40.5% 33.1% 41.5% 44.9% Increased focus on quarterly sales revenues 19.6% 26.3% 31.7% 25.1% 23.4% 15.2% 29.6% Not enough administrative support 27.0% 16.3% 8.5% 10.6% 24.0% 30.5% 17.0% Aggressive competition from colleagues 9.7% 14.1% 11.4% 13.2% 7.8% 11.0% 11.9% Risk of unemployment /business failure 36.4% 17.6% 18.8% 20.7% 25.3% 26.8% 22.1% Pressure from customers for increased service 32.7% 32.9% 34.4% 26.4% 27.3% 25.6% 33.0% Loss of good staff 17.3% 18.8% 10.3% 14.1% 11.7% 11.6% 15.6%
The Regus BusinessTracker surveyed over 11,000 business respondents from
13 countries from the Regus global contacts database during August and
About The Regus Group
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U.S. Survey Results At-A-Glance - 58 percent of employees reported levels of stress that have grown "higher" or "much higher". - 39 percent of workers are stressed by increased focus on profitability. - 38 percent of employees indentified the risk of unemployment as a reason for increased stress. - 71 percent of workers in larger companies (more than 1,000 employees) reported higher levels of stress. - 54 percent of employees in small and medium enterprises reported a higher level of stress. - Healthcare and pharmaceutical workers reported a 65 percent increase in stress level. - Retail workers showed the least growth in stress at 52 percent. CONTACT: Tod Meisner email@example.com +1-214-379-3703
SOURCE The Regus Group