ROMTELECOM Deploys Amdocs Self Service
Amdocs Self Service Enables The Carrier to Comply With Deregulation
Requirements to Support Operators Delivering Local Loop Services Over
ST. LOUIS, and BUCHAREST, Romania, Feb. 13 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experience (TM), and ROMTELECOM, the leading wireline provider in Romania, today announced the successful deployment of the Amdocs Self Service software at ROMTELECOM. Amdocs Self Service is helping the wireline company to comply with market deregulation requirements and handle its relationships with more than 10 Other Licensed Operators (OLOs) delivering voice and data services over the ROMTELECOM network connecting the end user's premises to the local ROMTELECOM switch (local loop unbundling). Amdocs was also the systems integrator for the project and provided ROMTELECOM with consulting and business process services as well as user acceptance testing and training, ensuring a cost-efficient delivery. "This deployment is the successful result of a joint effort by teams from ROMTELECOM, Amdocs and the OLOs which worked together to refine system requirements," said David Craig, chief technology officer at ROMTELECOM. "With Amdocs Self Service advanced functionality and Amdocs systems integration expertise, we were able to address the guidelines provided by the Romanian National Regulatory Authority for Communications efficiently and at a minimum cost." Amdocs Self Service can scale to support growing entry volumes and provides the OLOs with an online system for reporting and monitoring their end-users' orders and trouble tickets. Amdocs Self Service also enables the OLOs to receive aggregated billing information for all the ROMTELECOM products and services they resell in one consolidated bill and over a secured Web environment. Amdocs Partner Manager, already deployed at ROMTELECOM for convergent and automated support for all partner billing and revenue settlement needs, will further streamline ROMTELECOM's relationships with the OLOs, helping ROMTELECOM quickly launch new and complex OLO relationships and manage these relationships cost-efficiently. "As global markets deregulate, players that own the last mile need effective systems that can help them quickly support new OLO relationships while minimizing the associated ongoing costs," said Michael Matthews, chief marketing officer at Amdocs. "Amdocs Partner Manager and Amdocs Self Service provide operators with value-added business power for adapting to these new market conditions while ensuring cost of ownership advantages." Amdocs Self Service and Amdocs Partner Manager are part of the Amdocs portfolio of industry-leading software products that include content revenue management, billing, CRM, self-service, order management and mediation. The comprehensive portfolio eases and accelerates the adoption of an integrated customer management (ICM) strategy, helping carriers build profitable relationships with customers. About ROMTELECOM ROMTELECOM is the largest telecommunication company in Romania. The company is owned 54% by OTE International, a fully owned subsidiary of OTE Greece, and 46% by the Romanian state. ROMTELECOM provides telecommunication products and services that address the needs of Romanian consumers and business customers. Key services include fixed voice, leased lines, intelligent network services, ADSL and data services, among others. By 2005 the company had an installed base of approximately 4,34 million phone lines. For more information visit ROMTELECOM at www.romtelecom.ro. About Amdocs Amdocs combines innovative software and services with deep business knowledge to accelerate implementation of integrated customer management by the world's leading service providers. By delivering a comprehensive portfolio of software and services that spans the customer lifecycle, Amdocs enables service companies to deliver an intentional customer experience(TM), which results in stronger, more profitable customer relationships. Service providers also benefit from a rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company with revenue of $2.039 billion in fiscal 2005, Amdocs employs about 12,000 IT professionals and serves customers in more than 50 countries around the world. For more information, visit Amdocs at www.amdocs.com. Amdocs Forward-Looking Statement This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the mobile, wireline and IP business segments, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F, filed on December 28, 2005. Media Contacts: Amdocs Runi Krishnamurty Access Communications for Amdocs Tel: 1-917-522-3507 E-Mail: email@example.com ROMTELECOM Cristina Popescu Media Relations Manager Corporate Affairs Division, Romtelecom SA Tel: 40-21-400-5306 E-Mail: firstname.lastname@example.org
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