PR Newswire: news distribution, targeting and monitoring
2014

ROMTELECOM Deploys Amdocs Self Service

Amdocs Self Service Enables The Carrier to Comply With Deregulation

Requirements to Support Operators Delivering Local Loop Services Over

ROMTELECOM Lines



Share with Twitter Share with LinkedIn
    ST. LOUIS, and BUCHAREST, Romania, Feb. 13 /PRNewswire-FirstCall/ --
 Amdocs (NYSE:   DOX), the leading provider of software and services to enable
 integrated customer management and the intentional customer experience (TM),
 and ROMTELECOM, the leading wireline provider in Romania, today announced the
 successful deployment of the Amdocs Self Service software at ROMTELECOM.
 Amdocs Self Service is helping the wireline company to comply with market
 deregulation requirements and handle its relationships with more than 10 Other
 Licensed Operators (OLOs) delivering voice and data services over the
 ROMTELECOM network connecting the end user's premises to the local ROMTELECOM
 switch (local loop unbundling). Amdocs was also the systems integrator for the
 project and provided ROMTELECOM with consulting and business process services
 as well as user acceptance testing and training, ensuring a cost-efficient
 delivery.
     "This deployment is the successful result of a joint effort by teams from
 ROMTELECOM, Amdocs and the OLOs which worked together to refine system
 requirements," said David Craig, chief technology officer at ROMTELECOM. "With
 Amdocs Self Service advanced functionality and Amdocs systems integration
 expertise, we were able to address the guidelines provided by the Romanian
 National Regulatory Authority for Communications efficiently and at a minimum
 cost."
     Amdocs Self Service can scale to support growing entry volumes and
 provides the OLOs with an online system for reporting and monitoring their
 end-users' orders and trouble tickets. Amdocs Self Service also enables the
 OLOs to receive aggregated billing information for all the ROMTELECOM products
 and services they resell in one consolidated bill and over a secured Web
 environment. Amdocs Partner Manager, already deployed at ROMTELECOM for
 convergent and automated support for all partner billing and revenue
 settlement needs, will further streamline ROMTELECOM's relationships with the
 OLOs, helping ROMTELECOM quickly launch new and complex OLO relationships and
 manage these relationships cost-efficiently.
     "As global markets deregulate, players that own the last mile need
 effective systems that can help them quickly support new OLO relationships
 while minimizing the associated ongoing costs," said Michael Matthews, chief
 marketing officer at Amdocs. "Amdocs Partner Manager and Amdocs Self Service
 provide operators with value-added business power for adapting to these new
 market conditions while ensuring cost of ownership advantages."
     Amdocs Self Service and Amdocs Partner Manager are part of the Amdocs
 portfolio of industry-leading software products that include content revenue
 management, billing, CRM, self-service, order management and mediation.  The
 comprehensive portfolio eases and accelerates the adoption of an integrated
 customer management (ICM) strategy, helping carriers build profitable
 relationships with customers.
 
     About ROMTELECOM
     ROMTELECOM is the largest telecommunication company in Romania. The
 company is owned 54% by OTE International, a fully owned subsidiary of OTE
 Greece, and 46% by the Romanian state. ROMTELECOM provides telecommunication
 products and services that address the needs of Romanian consumers and
 business customers. Key services include fixed voice, leased lines,
 intelligent network services, ADSL and data services, among others. By 2005
 the company had an installed base of approximately 4,34 million phone lines.
 For more information visit ROMTELECOM at www.romtelecom.ro.
 
     About Amdocs
     Amdocs combines innovative software and services with deep business
 knowledge to accelerate implementation of integrated customer management by
 the world's leading service providers. By delivering a comprehensive portfolio
 of software and services that spans the customer lifecycle, Amdocs enables
 service companies to deliver an intentional customer experience(TM), which
 results in stronger, more profitable customer relationships.  Service
 providers also benefit from a rapid return on investment, lower total cost of
 ownership and improved operational efficiencies. A global company with revenue
 of $2.039 billion in fiscal 2005, Amdocs employs about 12,000 IT professionals
 and serves customers in more than 50 countries around the world.  For more
 information, visit Amdocs at www.amdocs.com.
 
     Amdocs Forward-Looking Statement
     This press release includes information that constitutes forward-looking
 statements made pursuant to the safe harbor provision of the Private
 Securities Litigation Reform Act of 1995, including statements about Amdocs'
 growth and business results in future quarters. Although we believe the
 expectations reflected in such forward-looking statements are based upon
 reasonable assumptions, we can give no assurance that our expectations will be
 obtained or that any deviations will not be material. Such statements involve
 risks and uncertainties that may cause future results to differ from those
 anticipated. These risks include, but are not limited to, the effects of
 general economic conditions, Amdocs' ability to grow in the mobile, wireline
 and IP business segments, adverse effects of market competition, rapid
 technological shifts that may render the Company's products and services
 obsolete, potential loss of a major customer, our ability to develop long-term
 relationships with our customers, and risks associated with operating
 businesses in the international market. These and other risks are discussed at
 greater length in the Company's filings with the Securities and Exchange
 Commission, including in our Annual Report on Form 20-F, filed on December 28,
 2005.
 
     Media Contacts:
     Amdocs
     Runi Krishnamurty
     Access Communications for Amdocs
     Tel: 1-917-522-3507
     E-Mail: runi@accesspr.com
 
     ROMTELECOM
     Cristina Popescu
     Media Relations Manager
     Corporate Affairs Division, Romtelecom SA
     Tel: 40-21-400-5306
     E-Mail: crisip@romtelecom.ro
 
 

SOURCE Amdocs

Featured Video

Journalists and Bloggers

Visit PR Newswire for Journalists for releases, photos, ProfNet experts, and customized feeds just for Media.

View and download archived video content distributed by MultiVu on The Digital Center.

Share with Twitter Share with LinkedIn
 

Custom Packages

Browse our custom packages or build your own to meet your unique communications needs.

Start today.

 

 
 

PR Newswire Membership

Fill out a PR Newswire membership form or contact us at (888) 776-0942.

 
 

Learn about PR Newswire services

Request more information about PR Newswire products and services or call us at (888) 776-0942.

 

Online Member Center

Not a Member?
Click Here to Join
Login
Search News Releases
Advanced Search
Search
  1. PR Newswire Services
  2. Knowledge Center
  3. Browse News Releases
  4. Contact PR Newswire
  5. Send a News Release