PARSIPPANY, N.J., Feb. 21, 2017 /PRNewswire/ -- RPA Insurance Services announced Joanne Kowalczyk has joined the firm as the Retail Client Service Leader for US operations. Kowalczyk adds over 25 years of insurance and reinsurance underwriting, sales and brokerage account management experience.
Prior to joining RPA, Kowalczyk was senior vice president at Aon plc where she helped establish the firm's healthcare practice. She has held leadership positions at Employers Reinsurance Corp. and at Marsh, Inc. where she placed all types of property and casualty lines for large, national accounts.
"Joanne is truly a client-focused leader, skilled at building experienced teams that provide exceptional client support and guidance," said Leslie Nylund, Chief Operating Officer. "Her proven expertise in account stewardship, reducing costs of risk and implementing best practices and standardized workflows aligns perfectly with our value proposition and will help strengthen our client relationships."
In addition, Rick and Jennifer Gross have joined RPA, operating out of the company's newly-formed Boca Raton, Florida office. They will focus on acquiring and servicing commercial real estate, construction and restaurant/hospitality accounts.
The Grosses have a combined 30 years' experience as independent agents specializing in habitational and commercial real estate lines of business, including condominium associations and apartment buildings/complexes and other commercial buildings such as strip centers, office buildings, warehouses and shopping malls. As independent agents they also insured restaurants and lounges, along with construction and trade contractors.
"We are thrilled to expand our presence in the region," said Dean Carras, President & CEO of RPA. "Rick and Jennifer bring a passion and enthusiasm for providing exceptional service that fits well with the RPA culture," he added. "With these recent additions, I'm confident we're a stronger organization, fully equipped to serve our clients and achieve our growth targets in the insurance agency."
RPA Insurance Services (RPA) is a national insurance agency focused on providing quality business insurance products and services to specialized market segments throughout the United States.
For more information, contact:
Executive Vice President & Chief Operating Officer
Restaurant Programs of America
Office: 877-615-5488 ext. 225
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SOURCE RPA Insurance Services