Safelite AutoGlass Partners with OneBeacon Insurance for Auto Glass Service, Claims Handling

Jul 18, 2002, 01:00 ET from Safelite AutoGlass

    COLUMBUS, Ohio, July 18 /PRNewswire/ -- Safelite AutoGlass, headquartered
 in Columbus, OH, is pleased to announce a new partnership with OneBeacon
 Insurance Group, Boston, MA. Safelite will provide auto glass and claims
 management services for OneBeacon's policyholders.
     Under the new agreement, Safelite will act as the claims administrator for
 OneBeacon's auto glass program, OneBeacon Auto Glass Center, including taking
 first notice of loss, scheduling service appointments and processing auto
 glass claims invoices. In addition, Safelite will offer auto glass repair and
 replacement services to OneBeacon policyholders through its retail operation.
     "We are extremely pleased that OneBeacon Insurance Group has entrusted
 their policyholders to Safelite," said Tom Feeney, Senior Vice President of
 Client Sales and Support for Safelite.  "We look forward to providing the
 highest level of service to OneBeacon's policyholders."
     "We are looking forward to offering quality Safelite service to our
 policyholders," said Wayne Sharrah, Vice President of Claims. "We are
 confident that their convenient service will streamline the process for our
 customers and their agents, making it easier for policyholders to have their
 vehicles repaired as quickly as possible."
     Safelite will administer all automotive glass claims for OneBeacon's
 policyholders, regardless of what glass company actually performs the work.
 Safelite associates will verify coverage and deductibles while on the
 telephone line with the policyholder; arrange for convenient mobile or in-shop
 service by Safelite, a network provider, or a glass shop of the policyholder's
 choosing; and handle invoice processing for OneBeacon Insurance Group.
 Safelite administers programs for more than 80 national and regional insurance
 carriers nationwide, with policyholder satisfaction rates averaging 98%.
     Safelite provides quality auto glass service by National Glass
 Association-certified professionals.
     About Safelite
     Privately held Safelite Glass Corp. is the leader in the $3.2 billion auto
 glass repair and replacement industry.  Safelite is the only auto glass
 company with representation in all 50 states, serving 85% of the U.S.
 population.  The company's 6,000 associates provide auto glass repair and
 replacement solutions for more than 2 million customers annually.  For more
 information, please visit the company's website at .
     About OneBeacon
     Headquartered in Boston, Massachusetts, OneBeacon Insurance Group is
 committed to being the leading independent agency property/casualty insurance
 group in the Northeast.  With roots dating back 170 years and an A.M. Best
 rating of A (excellent), OneBeacon offers a wide range of personal, commercial
 and specialty products and services, which are sold exclusively through select
 property/casualty independent agents.  Specialty operations are conducted on a
 national basis.  OneBeacon is a wholly owned subsidiary of White Mountains
 Insurance Group, Ltd., of Hamilton, Bermuda (NYSE:   WTM), whose principal
 executive offices are in White River Junction, Vermont.
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SOURCE Safelite AutoGlass