Selective Reaches $2 Million Milestone With Agent-Friendly Internet-Based Business System

'One & Done' a Big Hit With Agents

Jul 26, 2001, 01:00 ET from Selective Insurance Group, Inc.

    BRANCHVILLE, N.J., July 26 /PRNewswire/ --
 Selective Insurance Group, Inc. (Nasdaq:   SIGI), announced today that its
 independent agent partners have issued more than $2 million in business
 through "One & Done," Selective's Internet-enabled business system that allows
 agents to quote, bind and process small business policies within minutes.
     "One & Done" is designed to reduce transactional costs for agencies and
 Selective by providing straight-through processing of small commercial
 insurance policies.  The system is easy to use, reaches a targeted mix of
 business segments, and works with minimal company intervention, as agencies
 are able to complete a quote and proposal at the point of customer contact,
 with automatic delivery of policies.
     "We created 'One & Done' in response to agent requests for a tool to help
 them grow their small business accounts in a cost-effective manner," said Bill
 Becker, Selective's senior vice president of strategic business unit
 operations and chief commercial lines underwriting officer.  "The system
 affords agents more time to work on larger, more complex accounts, and it
 enables Selective to enhance agency relationships, while lowering policy
 transaction costs."
     Selective began piloting "One & Done" in the second half of 2000.  Today,
 it has been installed in more than 450 independent agencies and is available
 in all 20 states the company serves.
     Kathy Bennett, commercial marketing manager for the Avery W. Hall
 Insurance Agency in Salisbury, MD, says, "This is one of the easiest ratings
 systems to use.  You see it once and you know what to do.  You enter the
 information once online and it's done, just like the name says."
     KT&D Insurance Agency in Wilmington, DE, is Selective's largest producer
 of business through the "One & Done" system.  Kevin P. Brady, the agency's
 chief executive officer, compares the system to one of his best business
 partners.  "'One & Done' works and it works well," he said.  "By being able to
 rely on the system, you present a favorable image to your clients that
 supports your credibility and professionalism.  That's a success story in
     Selective Insurance Group, Inc., headquartered in Branchville, New Jersey,
 is a holding company for five property/casualty insurance companies that offer
 primary and alternative market insurance for commercial and personal risks.
 Both A.M. Best and Standard & Poor's Insurance Rating Services rate
 Selective's insurance companies A+.  The company offers medical claim
 management services to insurance companies and other businesses through Alta
 Services LLC, a managed care organization, and through Consumer Health Network
 Plus, LLC, (CHN), a medical provider network; human resource administration
 services and risk management products and services through Selective HR
 Solutions, Inc.; flood insurance policy, administration and claim services
 through the National Flood Insurance Program, through FloodConnect, LLC; and
 software development and processing services through PDA Software Services,
 Inc.  Selective maintains a website at
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SOURCE Selective Insurance Group, Inc.