Send Word Now Notification Service Successfully Sends Critical Communications During Blackout 2003
Thousands of messages sent to voice and text devices during power outage
NEW YORK, Aug. 20 /PRNewswire/ -- Within minutes after the Northeast power failure began, Send Word Now customers started using the service to notify key employees according to their crisis management and emergency preparedness plans. Send Word Now is a service established as a result of 9/11 that enables key personnel to send a single message to multiple voice and text devices simultaneously in order to reach hundreds or thousands of people within minutes. "Send Word Now delivered what we have been promising our customers and prospects since we launched the company in October of 2001," said Sanford H. Cohen, Founder and Chief Executive Officer. "Our service was reliable, fast and most importantly simple to access and easy to use. All of our customers were able to access the Send Word Now service and send their messages within minutes, even while certain phone and email systems went down as a result of the power loss up and down the eastern seaboard." One customer, The Bank of New York was able to disseminate information, assemble response teams and keep the response process moving forward as planned. According to Mark Gizzi, Global Crisis Management Coordinator for The Bank of New York, "During this catastrophic power disruption, we were able to communicate within seconds to our front line crisis management team members by simply clicking and going. If you cannot quickly communicate with your emergency response personnel during this type of situation, then your contingency plan will be ineffective." Said Cohen, "Send Word Now is the engine that takes an individual's familiar communication devices such as a home phone and cell phone number, with a business and personal email address for example and sends the same message to any or all of these devices within minutes." SWN Communications Inc. and Send Word Now SWN Communications Inc., parent of Send Word Now is a leading critical and routine notification service provider designed to extend public and private sector emergency preparedness, business continuity, disaster recovery, and contingency planning capabilities. The service allows an account holder to send a message to reach multiple people and their familiar communication devices (i.e. cell, work and home phone numbers, email, pager, and other text messaging devices) at the same time. The mission of the company is to increase the probability that a message is received in a timely fashion and a call to action is implemented during critical or routine situations. The company currently has customers across the United States from the media, consulting, public, security, safety, financial and real estate sectors. The company is headquartered in New York City. SWN Communications Inc. is a registered trademark and Send Word Now is a registered trademark of SWN Communications Inc. Other brands and product names are trademarks of their respective owners.
SOURCE SWN Communications Inc.
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