TORRANCE, Calif., Feb. 21, 2017 /PRNewswire/ -- SeqGen, Inc., a worldwide DNA sequencer and qPCR maintenance and equipment sales company, has achieved International Organization for Standardization (ISO) 9001:2015 certification. Through meeting the standards for this certification, SeqGen has demonstrated its ability to provide products and services that satisfy customer and regulatory requirements.
"We make it our goal to routinely exceed customer expectations and provide the highest quality of service currently available in the market place. We remove equipment maintenance worries from our customers so they can focus on the important objectives of their business or research," said Susan Henry, COO of SeqGen. "Meeting the ISO 9001:2015 standard demonstrates our commitment to the quality of our service and equipment offerings, while still providing our customers with premium value and economy," she continued.
ISO 9001:2015 is the most recent version of the world's most recognized quality management system standard. It lays out the criteria for a quality management system and helps businesses exhibit their ability to deliver products and services that meet customer and regulatory demands. This certification helps businesses and organizations become more efficient and improve customer satisfaction by constantly improving the system.
"Achieving this certification is a significant milestone for our company," said Henry. "Reaching this standard is a testament to the level of quality our customers can expect from SeqGen, which will be important as we continue to provide new services with an increased scope, such as our newly announced Next-Generation Sequencing and future liquid handling divisions."
About SeqGen, Inc.
SeqGen, Inc. offers third-party field service and refurbished equipment sales for the Genomics industry. SeqGen services a wide variety of DNA sequencing machinery, including Sanger and Next Generation Sequencers. Established in 1998, SeqGen's team of service engineers are committed to providing their customers with the highest quality of service and support.
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SOURCE SeqGen, Inc.