NASHVILLE, Tenn., Sept. 18, 2012 /PRNewswire/ -- Sitel, a leading global customer care provider, today announced that it is adding new business to its customer care call center in Albuquerque, N.M. The new business will require the hiring of approximately 150 positions to support a new award-winning retail client known for a passion and commitment to philanthropic efforts worldwide. The newly hired Albuquerque associates will provide high-quality customer support via inbound calls, email and Internet chat.
"Sitel is growing, and with the addition of another exciting new account we are hiring 150 qualified customer service professionals during the month of October. The majority of the positions are regular full-time roles. New individuals will be brought on board to support day-to-day and seasonal business needs," said Jerry Kinnick, Sitel senior vice president of Operations. "Not only is this great news for Sitel's site in Albuquerque, but it will also have a positive impact to the economy in the greater Albuquerque area."
In its effort to recruit new employees, Sitel is working closely with New Mexico Department of Workforce Solutions and hosting an onsite job fair from 9:00 a.m. to 4:00 p.m. at Sitel, located at 4420 The 25 Way, on Thursday, September 20, 2012.
Prospective applicants interested in joining the talented team in Albuquerque can also apply in Sitel's "Careers" section at www.sitel.com or via phone at (505) 724-4000. Previous customer service experience and strong computer knowledge is preferred.
Sitel is a world leader in outsourced customer care services. With more than 26 years of industry experience, Sitel has twice been ranked as the top overall call center outsourcing provider in Datamonitor's annual Black Book of Outsourcing survey. Sitel's 57,000 employees provide clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel's solutions span 120+ domestic, nearshore, and offshore centers in 25 countries across North America, South America, Europe, Africa, and Asia Pacific. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.