NEW YORK, Jan. 8 /PRNewswire/ -- Annoyed that the salesperson neglected
to mention that the new iPod nano you bought for your daughter this holiday
season did not come with a wall charger? Or perhaps you are overjoyed that
the sales associate at a local boutique took the time to help you find the
perfect pair of cashmere gloves to match the scarf you already bought for
your mother? Luckily, Measuredup.com now offers consumers nationwide an
outlet for recent holiday shopping frustrations and praises.
"Everyone knows that the holiday season brings with it a whole host of
stresses," said Marc Karasu, Measuredup.com's founder. "Experiencing bad
customer service as you rushed to finish all of your holiday shopping last
month certainly didn't help matters. But with Measuredup.com consumers have
the final word, giving meaning back to the phrase 'the customer is always
Measuredup.com, which offers a neutral platform, is encouraging all
holiday shoppers to vent to their hearts content! More specifically,
consumers can now post and share their reviews of, and personal experiences
with, the recent holiday season.
By providing consumers with a year-round fun, accessible platform for
venting, discussing and amplifying their customer-service interactions,
Measuredup.com gives individual experience a public stage upon which the
best and worst in customer service can be put in the spotlight. As such,
Measuredup.com gives consumers an actual say in how they are treated in the
Measuredup.com therefore is one of the first to Web sites to bring
purpose and power to social networking by giving consumers a channel for
expressing their opinions and, ultimately, influencing the way
organizations large and small conduct customer relations.
Through the Measuredup.com site, users can rate businesses or services
on a 5-point scale, and then add a review detailing the reasons for their
ranking. This review can include anything from great sales on holiday gifts
and post-holiday sales to reviews on customer service when returning those
Additional categories on the site include advertising; entertainment,
repairs and services; delis, coffee and snacks; cable TV, Internet and
phone; restaurants, bars and clubs; shopping and beauty; commute, hotels
and travel; dry cleaning, laundry and grocery; professional, real estate
and auto; and miscellaneous.
Measuredup.com is the social networking site where consumers rate and
review their customer service experiences at any business, anywhere, at any
time. The site's founder, frustrated by an increase in incompetent, rude
and outright abusive treatment by businesses both large and small, sought
develop a platform where consumers could share their experiences, vent
or praise as appropriate and, ultimately, effect change.