With the manufacturing of durable goods declining since the fourth quarter of 20151, manufacturers around the world are placing more emphasis on post-sales service as a form of competitive differentiation and source of revenue. Businesses are turning to service parts planning and pricing to help them optimize inventory levels and prices – leading to improved profit margins and awesome customer experiences.
The new Bangalore office will be primarily focused on research and development and customer support. This will not only allow Syncron to rapidly expand and enhance its solutions, but also provide day-and-night service to its global customer base.
"At Syncron, we are extremely focused on delivering quantitative business value and customer success," added Carl Hildebrand, Managing Director of Syncron India. "With our new resources in Bangalore, we'll have even more capacity to better serve our customers, especially as our clients become more sophisticated in their needs. I am excited to help grow our team in the region and further support Syncron clients."
In addition to Bangalore, Syncron has offices around the world, including its global headquarters in Stockholm, U.S. headquarters in Atlanta and regional offices in Munich, Warsaw, Birmingham (UK), Tokyo, Chicago, Palo Alto, Calif., and most recently, Paris.
To learn more about Syncron's solutions, visit syncron.com.
Syncron is the only aftermarket service provider that exclusively focuses on service parts management and pricing for the world's leading manufacturers. The company's award-winning SaaS solutions enable companies around the world to transform their aftermarket service operations by dramatically increasing profitability, cash flow and customer loyalty. Syncron's global customer base includes a variety of market-leading companies across diverse industries. The company is privately held, with its headquarters in Stockholm and additional offices throughout Europe, the U.S. and Asia. For more information, visit syncron.com.
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