Teamwork PT Selects Clinicient TotalInsight Revenue Cycle Solution
Massachusetts outpatient physical therapy provider partners with Clinicient to thrive in an uncertain regulatory and reimbursement environment
PORTLAND, Ore., Feb. 24, 2015 /PRNewswire/ -- Clinicient Inc., a leader in outpatient rehabilitation business solutions, today announced that Teamwork Physical Therapy, a leading outpatient physical therapy organization in Massachusetts, has selected Clinicient's TotalInsight integrated software and revenue cycle management services for all five of its locations. Teamwork has partnered with Clinicient to better navigate a uniquely demanding state and federal reimbursement environment. Clinicient's team of expert TotalInsight coaches will unlock the power of Teamwork's clinical and financial data to increase practice revenue, decrease operating expenses and minimize the time to collect payments.
Rehabilitation practices in Massachusetts like Teamwork Physical Therapy are experiencing the pressure of providing quality care while reimbursement rates for MassHealth, the state's Medicaid program, plummet. In 2012, Massachusetts legislature passed a much-anticipated cost control bill that lowered annual state spending targets—the third of its kind since 2006.i As a result, many outpatient rehabilitation providers in the Bay State are reevaluating their revenue cycle management strategy. A statewide leader in physical therapy outcomes, Teamwork responded to this demanding market environment by choosing Clinicient to optimize all administrative and clinical functions related to the capture, management, and collection of patient service revenue.
"Across the nation, dedicated physical therapists are coping with low Medicare and Medicaid reimbursement rates and truncated coverage caps. Teamwork is determined to remain the dependable provider of top quality therapy that we are today—despite changes in reimbursement. Therefore, I am excited to have found a partner that will keep our practice strong while we focus on patients," said Tim Genecco, MS, PT, clinical administrator at Teamwork Physical Therapy and practicing physical therapist at the Marshfield location. "For us, the decision to partner with Clinicient was easy. I've never encountered a company that does billing so effectively, for cost. We're looking forward to regaining efficiency, man hours, and leaving fewer dollars on the table with Clinicient as our RCM partner."
The factors that motivated Teamwork Physical Therapy to move from in-house billing to a partnership with Clinicient include:
- Better practice management- TotalInsight will be one source of truth for all Teamwork's patient, payer and provider information, making it easy to capture and track what is key to improve both their clinical and financial outcomes.
- Increased therapist efficiency- TotalInsight will prevent Teamwork therapists from unintentionally giving away billable time and equip them to keep therapy schedules full.
- Easy regulatory compliance- TotalInsight will take the guesswork out of Medicare compliance at Teamwork and provide the insight and guidance to minimize compliance risk.
- Improved collections- TotalInsight's team of experts will coach Teamwork to get timely and complete payments.
"The rehabilitation industry is facing tremendous pressure to continue providing patients the best level of care while many payers cut reimbursement rates," says Rick Jung, chief executive officer of Clinicient. "We recognize the added challenges that the therapists and administrators at Teamwork Physical Therapy face in a state that has experienced several rounds of MassHealth fee reductions. We are looking forward to supporting Teamwork with solutions that help maximize payments while increasing compliance and therapist efficiency. We're committed to advocating for Teamwork Physical Therapy, as their clinicians continue to deliver top-notch patient care."
About Teamwork Physical Therapy
We at Teamwork are dedicated to furthering the physical therapy profession through exceptional patient care and customer service. It is very challenging in the current landscape of healthcare to make a decision on which provider to trust with your personal needs. We all have many choices to make on a daily basis but none more important than our health. The healthcare industry landscape has gone through several changes over the years and the declining reimbursement has made it increasingly difficult for some clinics to deliver quality care. We have been working diligently over the past couple of years to strengthen our clinics, the staff and make them more efficient to deliver the quality care that you expect and deserve. We actually pride ourselves on delivering care at a level much higher than you expect.
We believe in hands on personalized care here at Teamwork. At Teamwork you can expect a hands-on approach that addresses your specific limitations, delivering the high standard of care that you deserve. Personalized programs and attention to the individual is of the utmost importance. We treat the whole person, not just the joint that you are initially having a challenge with. It is this attention to detail that affords you a full recovery and avoidance of further limitations that could result in repeated visits back to physical therapy. We get you back to work, play, and most importantly life.
About Clinicient
Clinicient helps outpatient rehabilitation therapy businesses manage change with a combination of cloud-based EMR, practice management and revenue cycle management solutions that optimize the entire care cycle from patient to payment. With nearly $1 Billion in payments under management, Clinicient's solution maximizes payment while enabling therapists to deliver superior clinical outcomes that enhance the value of therapy to patient population health management. Clinicient is headquartered in Portland, Oregon. For more information call (877) 312-6494 or visit http://www.clinicient.com or follow Clinicient on Twitter @Clinicient.
i The New Era Of Payment Reform, Spending Targets, And Cost Containment In Massachusetts: Early Lessons For The Nation. (n.d.). Health Affairs, 31, NO. 10 (2012): 2334–2342.
SOURCE Clinicient Inc.
Share this article