Telzio Becomes First Business Phone System To Integrate with HipChat

Enables companies to display phone calls and messages in private chat rooms, unifying call management for offices and teams

Jun 11, 2015, 09:00 ET from Telzio

LOS ANGELES, June 11, 2015 /PRNewswire/ -- Rapidly growing business telephony provider Telzio has become the first full-service, cloud based communications service provider to integrate with HipChat, the team communication platform built by enterprise collaboration software company Atlassian. The integration enables businesses to get instant updates from Telzio in their HipChat rooms, such as missed calls, text messages, and voicemail notifications.

The HipChat integration feature is part of a complete suite of business telephony solutions Telzio offers, including voice, SMS, fax and conferencing tools. Like HipChat, Telzio's entire platform is self-managed through a simple dashboard and requires no programming.

"This new integration with Telzio adds another layer to HipChat," said Steve Goldsmith, head of HipChat engineering. "Now not only can you monitor tasks, deployments, and customer service in HipChat, but also your phone calls and SMS messages. This is another example of how HipChat becomes a critical communications platform for every business."

The chat room integration demonstrates Telzio's commitment to streamlining business communications, making phone systems easier and less costly to manage. Adding to the 5.5 billion messages that HipChat users have sent over the platform, Telzio enables teams to sync their phone activity to selected chat rooms and respond to customers and callers more efficiently.

"Telzio has used HipChat since day one to communicate internally, so it was a no-brainer to integrate a service that we use ourselves on a daily basis," says Peter Schroeder, head of Telzio development. "The Telzio-HipChat integration shows all your important phone activity in one place so it's easier to manage."

Telzio users can receive calls and messages on IP phones, softphones, and Telzio's mobile app for iPhone and Android, while missed calls and messages can be sent to 1-1 HipChat conversations or team chat rooms on Mac, Windows, Linux, iOS, and Android.

About Telzio
Telzio provides cloud based phone systems with voice, mobile, SMS, fax, and conferencing solutions for small and medium businesses. Telzio's powerful interface and scalable pricing allows large and small companies to tailor the system to meet their specific needs. Telzio eliminates the need for hardware and landlines, savings companies over 80 percent on average. Start a free trial today at Telzio.com.

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SOURCE Telzio



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