Tim Ingram Named Senior Vice President of Operations at MPi
LAS VEGAS, April 14 /PRNewswire/ -- MPi, a leading provider of
profitability tools for auto dealer service departments, today announced
the appointment of Tim Ingram, formerly MPi's Vice President Client Launch,
to the newly created position of Senior Vice President of Operations. In
this role Ingram will be responsible for overseeing the installation and
successful implementation of MPi's customized electronic dealership
generating solution EDGE(TM) (formerly known as ARGIS (TM)), and the World
Class Inspection(TM) Program at client sites. Ingram is charged with
ensuring the success of each installation throughout the entire lifecycle,
from implementation to training and client support. He will be based out of
MPi's Las Vegas, NV offices and report directly to David Boyle, MPi's
President and COO.
"Tim is an invaluable addition to our team and has done an outstanding
job in the year that he has been with us," commented David Boyle, MPi's
President and COO. "MPi has experienced tremendous growth over the past
five years and the number of auto dealers that use EDGE(TM) to increase the
additional parts and labor dollars sold per vehicle inspection, has grown
to over 500. In order to continue our aggressive growth strategy with both
dealers and OEMs, the company created the new position of Senior Vice
President of Operations. I am very excited to have Tim take this new
position," Boyle added.
Ingram brings to MPi over 27 years of experience as a Business
Operations Executive at ADP along with a comprehensive knowledge of project
management, customer service and call center management.
Prior to MPi he served as the Director of Client Support at ADP, where
he managed a staff of 40 associates providing call center support for more
than 1,500 clients throughout the United States; troubleshooting and
handling installation for hardware, and software applications as well as
training of clients and associates. In addition he improved customer
satisfaction by 28% through his focus on teambuilding and ensuring ADP had
raving fans.
Prior to that he served as Director of Implementation at ADP, where he
handled a full range of software and hardware implementation as well as
quality assurance, and participated in successful retooling of entire
product and installation. Mr. Ingram holds a B.S Degree from the University
of Montevallo, Montevallo, AL, with a major in Management and Marketing.
Commenting on his new position Ingram stated, "As Senior Vice President
of Operations I will be further strengthening our industry-leading team of
engineers and support staff to ensure even higher revenues in Parts and
Service for our clients using the EDGE product. I am very excited as I
believe our future is very bright and our products and services are well
designed to help dealerships increase revenues in these tough economic
times."
About MPi:
MPi (Mobile Productivity, Inc.) is headquartered in Las Vegas, NV. MPi
is an industry leader delivering processes, metrics and software solutions
which enable automotive dealerships to achieve World Class(TM) results in
their service and repair departments. The company's World Class
Inspection(TM) Program is making a difference in dealerships across the
country; providing significant increases in profits, efficiencies and
customer loyalty.
MPi is a subsidiary of Service Repair Solutions Inc, (SRS) which is
also headquartered in Las Vegas, NV. SRS is a leader in providing
innovative information solutions for the service and repair industry.
Current affiliates include Identifix, Inc., Mobile Productivity, Inc., and
International Automotive Technicians' Network, Inc.
For more information call Susan Lovett at (800) 997-1674 x2010, by
email at slovett@mpifix.com or visit http://www.mpifix.com
SOURCE MPi
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