Time Warner Cable Becomes Comcast in Houston

Comcast Will Deliver Advanced Products, Focus on Improving Customer

Experience

    HOUSTON, June 18 /PRNewswire-FirstCall/ -- Starting tomorrow, consumers
 throughout Greater Houston will have a new cable, entertainment and
 communications service provider as Time Warner Cable officially becomes
 Comcast. The transition, benefiting more than 750,000 Houston-area cable
 television, high-speed Internet and phone customers, follows the
 dissolution of a joint venture between the two companies earlier this year.
     To mark the switch, Comcast will enhance the channel lineup in the City
 of Houston and the 62 surrounding communities it now serves, launching
 nearly 20 new channels, including the NFL Network and five High-Definition
 (HD) networks from Comcast's industry-leading HD lineup. The transition
 will also bring newly branded Comcast trucks, signs and employee uniforms
 to the market, which stretches from Galveston to the Woodlands and from
 Baytown to Katy.
     Tony Speller, named late last year as Senior Vice President of the
 Houston Region, said the transition sets the stage for the rollout of
 Comcast's innovative broadband video, high-speed Internet and phone
 products, enabled by an investment of more than $200 million in the market
 this year. This significant investment will also enhance the company's
 advanced fiber network and improve the customer experience.
     Speller said, "The transition from Time Warner to Comcast is more than
 just a change in name on a technician's uniform, on a truck or on a
 building. It represents a true commitment to innovative products, a focus
 on improving our customers' experience and an ongoing dedication to the
 communities where our customers and our 2,700 employees live and work. We
 will work hard each day to earn the trust and satisfaction of our newest
 customers."
     The five new HD networks that are available to Houston customers as of
 tomorrow include ESPN2 HD (Channel 293), MHD: Music High-Definition
 (Channel 296), Versus/The Golf Channel HD (Channel 294), Starz HD (Channel
 415) and Cinemax HD (Channel 419). To view these networks in HD, customers
 must have a HD television set and HD-capable cable box as well as subscribe
 to the corresponding level of service. With these additions, Houston-area
 Comcast customers can now access 21 HD networks, a significant increase.
     Other networks that will be added to the Houston lineup are NFL Network
 (Channel 113), GolTV (Channel 104), PBS Kids Sprout (Channel 128), Logo
 (Channel 160), MoviePlex (Channel 149), Indieplex (Channel 167), Retroplex
 (Channel 168), Flix (Channel 170), The Africa Channel (Channel 240), Gospel
 Music Channel (Channel 172), ImaginAsian TV (Channel 241), Fox Reality
 (Channel 250) and ESPN Deportes (Channel 513).
     In addition to the new channels, Comcast will place several networks on
 more widely viewed tiers of service so additional customers can enjoy them,
 including ESPN HD, Universal HD, Independent Film Channel and the seven
 other movie channels that were previously in the Movies Plus package. The
 availability of each of these channels depends on the customer's level of
 service.
     In the coming weeks and months, Comcast will launch several other
 products and services, including:
     -- Comcast High-Speed Internet:
        Beginning in mid-July, former Time Warner Road Runner customers will be
        automatically converted to the Comcast network.  The conversion will
        bring customers faster Internet speeds of up to 6 Mbps, which is four
        times faster than DSL and more than 100 times faster than dial-up.
        Plus, customers will receive PowerBoost speed enhancer at no extra
        cost, which uses additional capacity in the network to provide extra
        bursts of speed when downloading and uploading large files, making it
        quicker and more convenient to access large files like movies, music
        and photos.  In addition to the speed enhancements, Comcast High-Speed
        Internet customers with a Comcast.net user name and password will
        receive dozens of value-added features at no additional cost, such as
        McAfee Security Suite, Rhapsody Radio, Video Mail and PhotoShow Deluxe
        as well as access to Comcast.net, the company's award-winning broadband
        portal.
 
        After the high-speed Internet conversion is complete, customers will
        receive an e-mail notification prompting them to complete an
        easy-to-use online migration tool to help them:
 
        - Select their user ID name and change their Time Warner e-mail domain
          to comcast.net;
        - Route e-mails sent to their old address to their new address through
          the end of 2007;
        - Carry over existing e-mails and address book information; and
        - Notify the contacts in their address book of their new e-mail address
          if they choose.
 
 
     -- Comcast Digital Voice(TM):
        Former Time Warner Digital Phone customers will be converted to
        Comcast's innovative home phone service -- Comcast Digital Voice -- in
        mid-July.  Comcast Digital Voice is a highly reliable, fully-featured
        residential phone service that offers digital quality service over
        Comcast's privately-managed network, voice mail, 12 of the most popular
        calling features, such as caller ID, call waiting and three-way
        calling, online access to voice mail through the Digital Voice Center
        and unlimited local and long distance calling, including to Canada,
        Puerto Rico, U.S. Virgin Islands, Guam, America Samoa and
        Saipan/Northern Mariana Islands, for one low price.
 
 
     -- Comcast ON DEMAND:
        Comcast's signature ON DEMAND service will start to roll out later this
        summer, offering 9,300 programs a month, including more than 150 hours
        of HD ON DEMAND content along with a variety of movies, sports shows,
        children's programs, music videos and interactive content.  Customers
        will be able to watch ON DEMAND shows whenever it is convenient for
        them and have the ability to pause, fast-forward and rewind their
        selections.  The majority of ON DEMAND programming comes at no
        additional cost to Digital Cable customers.
     Customers who have questions about Comcast should call 1-800-COMCAST or
 visit http://www.comcast.com.
     About Comcast Corporation
     Comcast Corporation ( CMCSA, CMCSK) (http://www.comcast.com) is
 the nation's leading provider of cable, entertainment and communications
 products and services. With 24.2 million cable customers, 12.1 million
 high-speed Internet customers, and 3.0 million voice customers, Comcast is
 principally involved in the development, management and operation of
 broadband cable systems and in the delivery of programming content.
 Comcast's content networks and investments include E! Entertainment
 Television, Style Network, The Golf Channel, VERSUS, G4, AZN Television,
 PBS KIDS Sprout, TV One, Comcast SportsNet and Comcast Interactive Media,
 which develops and operates Comcast's Internet business. Comcast also has a
 majority ownership in Comcast- Spectacor, whose major holdings include the
 Philadelphia Flyers NHL hockey team, the Philadelphia 76ers NBA basketball
 team and two large multipurpose arenas in Philadelphia.
 
 

SOURCE Comcast Corporation