COLUMBUS, Ohio, April 19 /PRNewswire/ -- From coast to coast spring is in the air, which means it is time to tackle those tough chores around the house. And while some are perfect do-it-yourself opportunities, others, such as thoroughly cleaning your carpet, should be left to the professionals, according to Wesley C. Bates, President of Stanley Steemer International, Inc. (http://www.stanleysteemer.com or 1-800-STEEMER). But with so many choices, advertised prices all over the place, and news stories exposing unethical practices in the industry, how do you find a carpet cleaner you can trust? And how do you know you are getting the most for your money? Says Mr. Bates, "Next to your home itself and the furniture in it, your floor coverings are probably one of the most significant investments you make around the house. Which is why you want to be careful when hiring someone to clean and maintain your carpet and area rugs." Stanley Steemer, one of the nation's leading carpet cleaning companies, offers the following tips to ease your concern and help your search go more smoothly. * Ask around. Ask your family, friends and neighbors who they use to clean their carpets and who they would recommend to others. This is the best place to start. * Contact your local Chamber of Commerce and Better Business Bureau. Find out which companies have the best track record regarding customer service and which have the most complaints filed against them. * Price DOES matter. While no one wants to be overcharged, extremely low prices should also set off warning signals. The average price charged by most cleaning companies is around $30 for a standard size room (up to approximately 250 sq. ft.). If the price being quoted is significantly lower than that, ask exactly what is included in that price and be sure to get it in writing before the crew begins any work. * Find out what you get for your money. Just as pricing can vary company to company, so can the services included in the price and what the company considers "extras." What type of cleaning agent does the company use and exactly how does it work? Will the cleaning company move furniture and return it to its original location? Is there an extra charge for having the crew do that? What about pre-treating spots and heavily soiled areas? Are there extra charges for high traffic areas? What if you are not happy with the cleaning? Is your satisfaction guaranteed? * Ask the company questions about their employees. After all, these are the people who will be coming into your home. Does the company use its own employees or do they sub-contract the cleaning out to other companies? What type of training do the cleaning technicians receive before being sent into customers' homes? Are they bonded and insured? Who is responsible if the crew damages the carpet or other items in the home? * Finally, remember that reputation does matter. It takes years of consistently providing the highest levels of service to obtain a good reputation in the community. Companies, such as Stanley Steemer, that have worked hard to build these reputations will treat you, the customer, well in order to maintain it. For more information on carpet cleaning, to find the authorized Stanley Steemer location nearest you or schedule a service visit, log onto http://www.stanleysteemer.com or call 1-800-STEEMER. MAKE YOUR OPINION COUNT - Click Here http://tbutton.prnewswire.com/prn/11690X15619739
SOURCE Stanley Steemer International, Inc.