COCONUT CREEK, Fla., Feb. 26 /PRNewswire/ -- AlertSite(R), a leading
provider of web site performance management solutions that help businesses
ensure optimum web experiences for their customers, announced today that
iHerb.com has chosen AlertSite for its web site monitoring service.
iHerb.com is a major online retailer of brand name nutritional supplements
for the consumer and was recently name by ConsumerLab.com as the #1 Online
Supplement Retailer, based on customer satisfaction.
In addition to monitoring its web site for availability, AlertSite's
business transaction technology DejaClick(TM) will monitor transaction
response times around the world from regions that include Hong Kong,
London, Tokyo, Ft. Lauderdale and Singapore. "DejaClick is extremely
beneficial to us because these regions all operate on different networks
and this measures our transaction response time instantly and globally,"
said Donald Naber, IT Manager for iHerb.com. "AlertSite saves us valuable
time and money because it allows us to immediately diagnose a problem
within a network and get it solved quickly."
AlertSite's Business Transaction Monitor with DejaClick is the first
inside-the-browser transaction record and playback system that employs
TrueUser(TM) browser content capture to monitor web application
performance. It provides a true-to-life web experience that observes the
web page content from the perspective of the desktop user.
"iHerb.com is a global leader in the natural herbal supplement
industry, thanks in part to their dedication to delivering the best
customer service possible and that includes delivering top web site
performance for their customers," said Ken Gross, President and CEO of
AlertSite. "It's another example of an industry leader relying on DejaClick
to improve their customers' online experience."
iHerb.com is a world-class online store, supplying a vast selection of
brand name natural products. Founded in 1997, iHerb has strived to enhance
the online shopping experience providing the best overall value for natural
products through "e-simplicity." iHerb's success and very existence is
dependent on the repeat orders and word-of-mouth recommendations of loyal,
satisfied customers. www.iHerb.com
AlertSite is a leading provider of web performance management solutions
that ensure a customer's web-based services and applications are always
available and running at peak performance. More than 2,300 customers
worldwide rely on AlertSite to understand and enhance the end-user web
experience, including Rooms To Go, Purina Mills, Sierra Trading Post and
Vermont Teddy Bear. www.AlertSite.com.
Contact: M.J. Safra
954-312-0188 ext. 238